Central Scheduling Manager
Company Name:
Georgetown University Hospital
Central Scheduling Manager
Department: Central Scheduling
Schedule: Full - Time
Shift: 1st
Hours:
Job Details: - Bachelors
POSITION
Summary:The individual in this position manages all functions and activities related to patient registration and scheduling for Central Scheduling at MedStar Georgetown University Hospital.These responsibilities include, but are not limited to, customer service, accurate patient registration and scheduling information and quality review. The person in this position is responsible for directing, organizing, planning and supervising the activities of personnel engaged in Central Scheduling activities, including those related to departmental and provider scheduling, OpenScape Contact Center technology and agent use.Assists Director with planning, developing, and implementing new policies and procedures for Central Scheduling.These functions are performed in accordance with MedStar Georgetown University Hospital''s (MGUH) philosophy, policies, procedures and standards.
EDUCATION:Bachelor s Degree, Preferably in Health Care Management or related field.
Experience:Five to Seven yearsexperience in supervising personnel and project management.Previous experience with computerized scheduling and registration systems a plus.Ability to perform in a high pressure environment and appropriately motivate staff.Ability to organize and prioritize work. Excellent telephone etiquette and customer service skills. Effective oral and written communication skills.Ability to deal effectively and professionally with a variety of different individuals, including other MGUH departments that are impacted by registration/scheduling needs areas.Estimated Salary: $20 to $28 per hour based on qualifications.
Georgetown University Hospital
Central Scheduling Manager
Department: Central Scheduling
Schedule: Full - Time
Shift: 1st
Hours:
Job Details: - Bachelors
POSITION
Summary:The individual in this position manages all functions and activities related to patient registration and scheduling for Central Scheduling at MedStar Georgetown University Hospital.These responsibilities include, but are not limited to, customer service, accurate patient registration and scheduling information and quality review. The person in this position is responsible for directing, organizing, planning and supervising the activities of personnel engaged in Central Scheduling activities, including those related to departmental and provider scheduling, OpenScape Contact Center technology and agent use.Assists Director with planning, developing, and implementing new policies and procedures for Central Scheduling.These functions are performed in accordance with MedStar Georgetown University Hospital''s (MGUH) philosophy, policies, procedures and standards.
EDUCATION:Bachelor s Degree, Preferably in Health Care Management or related field.
Experience:Five to Seven yearsexperience in supervising personnel and project management.Previous experience with computerized scheduling and registration systems a plus.Ability to perform in a high pressure environment and appropriately motivate staff.Ability to organize and prioritize work. Excellent telephone etiquette and customer service skills. Effective oral and written communication skills.Ability to deal effectively and professionally with a variety of different individuals, including other MGUH departments that are impacted by registration/scheduling needs areas.Estimated Salary: $20 to $28 per hour based on qualifications.
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