Sr. Business Analyst (Payment Platform) Internet & Ecommerce - Washington, DC at Geebo

Sr. Business Analyst (Payment Platform)

Company Name:
PCN

Job Description:
Four (4)SR Business Analysts
Location:
Washington, DC
Summary
PCN is seeking four (4) Senior Business Analysts to support requirements gathering for a project. The Senior Business Analyst is responsible for the collection, analysis and documentation of a client's business requirements for one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business. Serves as a project team member or team lead. Manages client's priorities of projects and requests. Works with multiple business partners within one or more business unit to align technology solutions with business strategies. Demonstrates an in depth knowledge of a business area in the context of the business client's unit to identify and communicate how IT solutions can assist.
Duties and Requirements
Manages client's priorities of projects and requests
Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks and cost vs. benefits
Conduct feasibility studies and drafts proposals for evaluation by appropriate users and managers
Develop and present business cases
Develop, write and communicate business requirements for the design and implementation of business solutions
Procure technical assistance to help in problem resolution
Review test plans and monitor the testing process to ensure that business results are adequately tested with minimal risk
Develop Service Level Agreement
May assist in the selection of vendors for clients in accordance with IT standards and specifications
Investigate, resolve and escalate problems
Monitor and analyze metrics to ensure customer satisfaction
Promote an understanding of IT roles, processes and activities to the business units
Support and participate in the formal reporting of project status
Manage customer expectations
Proficient with Microsoft Office Tools such as Word, Visio and PowerPoint
Some knowledge of requirements elicitation, analysis and documentation
Some knowledge of business analysis, quality assurance, and workflow tools and/or practices
Some knowledge of business case development and presentation
Some knowledge of technology solution assessment and validation
Effective professional relationship building skills
Ability to lead, design, and facilitate multiple concurrent workshops and deliver effective presentations that are valued by the client
Demonstrated ability to quickly learn existing business processes and combine knowledge from multiple disciplines in order to produce an optimal business solution
Demonstrated ability to manage and.r participate in multiple projects.ssignments with medium to high degree of complexity.
Possess the skills to initiate, evaluate, develop and influence users on adoption of solid, actionable recommendations.
Strong analytical thinking and problem solving skills
Effective negotiation and conflict management skills
Ability to execute project deliverables in an independent fashion
Excellent written and verbal communication skills to both business users and technical staff
Ability to work closely with peers and team members in a collaborative manner.
Ability to ensure compliance to guidelines, controls, policies, and procedures
Required Skills and Experience
At least 5 years of experience in the discipline of requirements gathering and has a strong understanding of the software development life cycle
Experience as a business analyst working with project sponsor to understand and document project objectives and scope
Experience working with business owners to understand current processes and to document and prioritize requirements specifications, business processes and recommendations
Experience assisting in the collection and consolidation of required information and data
Experience working with other related projects to understand and manage project dependencies
Experience working with project managers to plan business analysis and highlight risks and issues
Experience working with business users to define accurate, meaningful and measurable business cases
Experience working with the business owners to define acceptance criteria
Excellent presentation and written communication skills
Excellent ability to work closely with peers and team members in a collaborative manner
At least 5 years of experience in Airline, Travel, or Reservation industry with also at least 5 years of experience with TPF/zTPF environment
SAP
MS Office 2010
MS SharePoint 2010
MS Visio 2010
HP-ALM
Education
Bachelor's degree in a technical discipline such as Computer Science, Information Technology, Systems Engineering, a related field, or specialized training or equivalent work experience
This position requires a successful drug screen and background check. To be considered for the position you must be eligible to work in the United States without sponsorship. We do not provide relocation assistance.
Be a Part of the PCN Team
Inquisitive. Honest. Collaborative. Our customers use these words to describe the PCN team. We understand that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, supporting teamwork, entrepreneurism, and authenticity. We look for individuals who seek enriching experiences and challenges in their projects and career. Our philosophy of a successful employee includes making resources and tools readily available such as mentors and continuing education to facilitate long term success. For open positions at PCN, please visit .
PCN is a growing IT services company based in Center City Philadelphia. Over the last 4 years, we achieved an average growth rate of 20% and, in 2009, we were named a Top 20 Philadelphia IT Services Company and a finalist in the Philly 100 Fastest Growing Privately Held Philadelphia Area Firms. Visit our website for additional information on our growth and services.
Date: 2014-09-12
Country: US
State: DC
City: Washington D.C.
Postal Code: 20001
Category: Information TechnologyEstimated Salary: $20 to $28 per hour based on qualifications.

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