Sr. IT Client Engineer at Oportun in Remote
Department Overview ABOUT TECHNOLOGY @ OPORTUN Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun's financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners. Overview The Sr. IT Client Engineer is responsible for engineering all aspects and features of various MDM solutions to deploy images, software, patches, and report inventory. Additionally, this position will implement and manage various SaaS platforms and services. This is a hands on and technical position. The candidate must have excellent communication skills, interpersonal skills, and the ability to work effectively with all organizational levels. Responsibilities Manage the engineering & administration of our company owned end points. Act as a Subject Matter Expert (SME) for the technical aspects of our various management platforms (Kaseya, Intune, Autopilot, JAMF, Tanium etc) Assist in change management and compatibility testing of configuration changes on new and existing versions of Windows 10, iOS, and macOS. Provide support for virtualization solutions, including design, configure, install, maintain, and deploy system images Administer software package delivery and deployment Security patching and vulnerability remediation Create custom reports Evaluate current IT policies, procedures and practices and recommends changes Provide training to support team on the use of various MDM and end point solutions and other SaaS products Troubleshoot problems escalated by support teams Ensure Security Applications are distributed and applied as appropriate across workstations and mobile devices. (Intune, SentinelOne, BeyondTrust, Zscaler, Tenable, Vulcan, Tanium) Qualifications 7
years of experience with end point management solutions and SaaS applications; Success in designing and engineering for large implementations of end point management in a multi-location environment. Strong experience with managing and securing thousands of end points Familiarity with Okta and ServiceNow a plus. Familiarity with Apple Device Enrollment Program and Apple Volume Purchase Program Strong communication and technical documentation skills Experience operating in a regulated environment; financial services experience preferred Ability to effectively manage time between projects and daily operational tasks Bi-lingual in English and Spanish a plus BS in Computer Science or equivalent
Salary Range:
$100K -- $150K
Minimum Qualification
System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
years of experience with end point management solutions and SaaS applications; Success in designing and engineering for large implementations of end point management in a multi-location environment. Strong experience with managing and securing thousands of end points Familiarity with Okta and ServiceNow a plus. Familiarity with Apple Device Enrollment Program and Apple Volume Purchase Program Strong communication and technical documentation skills Experience operating in a regulated environment; financial services experience preferred Ability to effectively manage time between projects and daily operational tasks Bi-lingual in English and Spanish a plus BS in Computer Science or equivalent
Salary Range:
$100K -- $150K
Minimum Qualification
System & Network AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
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