Staff Assistant
SummaryAs our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel.
Staffing mission critical positions remains a high priority.
Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.
Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates08/19/2022 to 08/25/2022Salary$61,947 - $80,532 per yearPay scale & gradeGS 9HelpLocation1 vacancy in the following location:
Washington, DC1 vacancyRemote jobNoTelework eligibleYes-as determined by the agency policy.
Travel RequiredOccasional travel - You may be expected to travel for this position.
Relocation expenses reimbursedNoAppointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potential9Job family (Series)0301 Miscellaneous Administration And ProgramSupervisory statusNoDrug testNoAnnouncement numberOFO-SMP-11612498-MJGControl number672311300HelpThis job is open toCareer transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
Federal employees - Competitive serviceCurrent or former competitive service federal employees.
VeteransClarification from the agencyCurrent Department of Homeland Security employees with competitive status within the LCA;Individuals who are eligible under Veterans Employment Opportunity Act (VEOA).
HelpDutiesOrganizational Location:
This position is with the Department of Homeland Security, within US Customs and Border Protection, Office of Field Operations, Mission Support Directorate, located in Washington, DC Law enforcement positions are expected to report to their duty station on a daily basis.
However, due to COVID-19, some positions in CBP are currently in an expanded telework posture.
If selected, and you are given an entrance on duty date you will be provided additional information on the reporting requirements of your position.
This position will allow you to utilize your expertise in various administrative areas to provide project-related, advisory and technical services to CBP management.
Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by developing, devising, and analyzing internal administrative policies, procedures, and management processes of the office.
This position starts at a salary of $61,947.
00 (GS-9, Step 1) to $80,532.
00 (GS-9, Step 10) with promotion potential to $80,532 (GS-9 Step 10).
Typical duties include:
Providing management planning and advice on all transportation and VIP travel related issues and procedures to the senior leaderMaintaining chronological and geographic event listings for use in developing long-term calendars and travel itineraries for the senior leaderExercising judgment in determining those matters that require the immediate or deferred attention of the senior leader, and those that can be appropriately referred to other staff or personally handledServing as administrative action officer, directing tasks to appropriate staff element, monitoring progress, and assisting in coordination of responses to meet suspense datesUtilizing word processing and specific computer software packages, completes from plain copy or rough draft a variety of materials including correspondence, briefing charts, spreadsheets, and electronic forms HelpRequirementsConditions of EmploymentYou must be a US Citizen to apply for this positionMales born after 12/31/1959 must be registered with Selective ServicePrimary US residency for at least three of the last five years (additional details below)You may be required to pass a background investigationCBP follows the DHS Drug-Free Workplace Plan for drug testing proceduresAs an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link.
COVID-19 Vaccination Requirement:
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement Safer Federal Workforce Task Force 2 pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees.
Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply.
Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Qualifications
Experience:
You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting with the coordination of transportation, speech preparation, and public affairsMaintaining chronological and geographic event listings for use in developing long-term calendars and travel itineraries for the senior leaderCoordinating all detailed travel planning to include aircraft and ground transportation, messages, passports and visas in support of official travelConducting research on a variety of documents in order to gather, correlate, analyze, determine and recommend solutions to resolve internal management problems and improve efficiencyAssisting in the development of information papers, charts or briefings NOTE:
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the Required Documents section below for additional resume requirements.
Education Substitution:
GS-09:
A Master's degree, two full years of graduate education, a JD or an LL.
B.
degree from an accredited college or university may substitute for experience required at this level.
Check with your school to determine how many credit hours comprise two years of graduate education.
If that information is not available, use 36 semester or 54 quarter hours.
Combining Experience and Education:
To combine your education and experience, you must convert each to a percentage, and then add the percentages.
If your education is currently described in quarter hours, multiply by the fraction 2/3 to convert into semester hours then divide the semester hours by 18.
To determine your percentage of qualifying experience, divide your total months of experience by the required number of months of experience.
Add your percentages together.
The total must equal at least 100% in order to qualify.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/25/2022.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation:
US Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (eg, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links:
Background investigation and the e-QIP process.
Residency:
There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the US Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the US governmentParticipation in a study abroad program sponsored by a US affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the US government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
EducationPlease see the Qualifications and Required Documents sections for more information if education is applicable to this position.
This vacancy has a local commuting area requirement, as defined below:
The area surrounding the duty station by which people reasonably travel back and forth from home to work; OrThe employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicableFor employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes.
For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.
Additional informationThis position is covered under the bargaining unit.
Telework may be available on a regular recurring or situational basis.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Please view the video Protecting America 24/7 to learn more about CBP's Office of Field Operations.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Read moreHelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation.
Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11612498 We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.
The competencies or knowledge, skills, and abilities needed to perform this job are:
Knowledge of principles of management and organization, including administrative practices and procedures of organizations, such as those pertaining to areas of responsibility, changes of communication, delegations of authority, routing of correspondence.
Working knowledge of the organizational structure of DHS/CBP and relevant agencies to facilitate administrative review and routing of correspondence.
Knowledge of travel requirements and documents, including policies, processes, and procedures sufficient to create, review, edit, process, and trouble-shoot travel authorizations and vouchers.
Ability to communicate effectively orally and in writing; ability to train and instruct staff in administrative procedures; ability to plan and organize work; ability to interpret and apply rules and regulations.
Knowledge and skill in operating personal computers, application software such as word processing, graphics, spreadsheet, electronic mail, and various office equipment.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Preview the job questionnaire https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11612498 Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
HelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Your resume:
A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed.
A resume in English is required.
It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable).
For additional required items, see the link.
Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality.
Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.
Your responses to the job questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11612498Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status:
Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34.
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above.
Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
Education must be from an institution accredited by an agency recognized by the US Department of Education.
Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
For a listing of some accrediting agencies see www.
naces.
org.
See Recognition of Foreign Qualifications for more information.
Your transcripts:
All applicants are required to submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
If you are a current CBP employee within the position series announced, transcripts will not be required at the time of application; however, education will be verified if you are selected and you may be required to submit transcripts at that time.
Education must be from an institution accredited by an agency recognized by the US Department of Education.
Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
For a listing of some accrediting agencies, please see www.
naces.
org.
See Recognition of Foreign Qualifications for more information.
Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 USC 8337(h) or 8456.
Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15.
If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation.
If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military.
To learn more click here.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the US Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Staffing mission critical positions remains a high priority.
Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.
Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates08/19/2022 to 08/25/2022Salary$61,947 - $80,532 per yearPay scale & gradeGS 9HelpLocation1 vacancy in the following location:
Washington, DC1 vacancyRemote jobNoTelework eligibleYes-as determined by the agency policy.
Travel RequiredOccasional travel - You may be expected to travel for this position.
Relocation expenses reimbursedNoAppointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potential9Job family (Series)0301 Miscellaneous Administration And ProgramSupervisory statusNoDrug testNoAnnouncement numberOFO-SMP-11612498-MJGControl number672311300HelpThis job is open toCareer transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
Federal employees - Competitive serviceCurrent or former competitive service federal employees.
VeteransClarification from the agencyCurrent Department of Homeland Security employees with competitive status within the LCA;Individuals who are eligible under Veterans Employment Opportunity Act (VEOA).
HelpDutiesOrganizational Location:
This position is with the Department of Homeland Security, within US Customs and Border Protection, Office of Field Operations, Mission Support Directorate, located in Washington, DC Law enforcement positions are expected to report to their duty station on a daily basis.
However, due to COVID-19, some positions in CBP are currently in an expanded telework posture.
If selected, and you are given an entrance on duty date you will be provided additional information on the reporting requirements of your position.
This position will allow you to utilize your expertise in various administrative areas to provide project-related, advisory and technical services to CBP management.
Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by developing, devising, and analyzing internal administrative policies, procedures, and management processes of the office.
This position starts at a salary of $61,947.
00 (GS-9, Step 1) to $80,532.
00 (GS-9, Step 10) with promotion potential to $80,532 (GS-9 Step 10).
Typical duties include:
Providing management planning and advice on all transportation and VIP travel related issues and procedures to the senior leaderMaintaining chronological and geographic event listings for use in developing long-term calendars and travel itineraries for the senior leaderExercising judgment in determining those matters that require the immediate or deferred attention of the senior leader, and those that can be appropriately referred to other staff or personally handledServing as administrative action officer, directing tasks to appropriate staff element, monitoring progress, and assisting in coordination of responses to meet suspense datesUtilizing word processing and specific computer software packages, completes from plain copy or rough draft a variety of materials including correspondence, briefing charts, spreadsheets, and electronic forms HelpRequirementsConditions of EmploymentYou must be a US Citizen to apply for this positionMales born after 12/31/1959 must be registered with Selective ServicePrimary US residency for at least three of the last five years (additional details below)You may be required to pass a background investigationCBP follows the DHS Drug-Free Workplace Plan for drug testing proceduresAs an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link.
COVID-19 Vaccination Requirement:
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement Safer Federal Workforce Task Force 2 pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees.
Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply.
Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Qualifications
Experience:
You qualify for the GS-9 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting with the coordination of transportation, speech preparation, and public affairsMaintaining chronological and geographic event listings for use in developing long-term calendars and travel itineraries for the senior leaderCoordinating all detailed travel planning to include aircraft and ground transportation, messages, passports and visas in support of official travelConducting research on a variety of documents in order to gather, correlate, analyze, determine and recommend solutions to resolve internal management problems and improve efficiencyAssisting in the development of information papers, charts or briefings NOTE:
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the Required Documents section below for additional resume requirements.
Education Substitution:
GS-09:
A Master's degree, two full years of graduate education, a JD or an LL.
B.
degree from an accredited college or university may substitute for experience required at this level.
Check with your school to determine how many credit hours comprise two years of graduate education.
If that information is not available, use 36 semester or 54 quarter hours.
Combining Experience and Education:
To combine your education and experience, you must convert each to a percentage, and then add the percentages.
If your education is currently described in quarter hours, multiply by the fraction 2/3 to convert into semester hours then divide the semester hours by 18.
To determine your percentage of qualifying experience, divide your total months of experience by the required number of months of experience.
Add your percentages together.
The total must equal at least 100% in order to qualify.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/25/2022.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation:
US Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (eg, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links:
Background investigation and the e-QIP process.
Residency:
There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the US Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the US governmentParticipation in a study abroad program sponsored by a US affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the US government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
EducationPlease see the Qualifications and Required Documents sections for more information if education is applicable to this position.
This vacancy has a local commuting area requirement, as defined below:
The area surrounding the duty station by which people reasonably travel back and forth from home to work; OrThe employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicableFor employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes.
For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.
Additional informationThis position is covered under the bargaining unit.
Telework may be available on a regular recurring or situational basis.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Please view the video Protecting America 24/7 to learn more about CBP's Office of Field Operations.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Read moreHelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation.
Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11612498 We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.
The competencies or knowledge, skills, and abilities needed to perform this job are:
Knowledge of principles of management and organization, including administrative practices and procedures of organizations, such as those pertaining to areas of responsibility, changes of communication, delegations of authority, routing of correspondence.
Working knowledge of the organizational structure of DHS/CBP and relevant agencies to facilitate administrative review and routing of correspondence.
Knowledge of travel requirements and documents, including policies, processes, and procedures sufficient to create, review, edit, process, and trouble-shoot travel authorizations and vouchers.
Ability to communicate effectively orally and in writing; ability to train and instruct staff in administrative procedures; ability to plan and organize work; ability to interpret and apply rules and regulations.
Knowledge and skill in operating personal computers, application software such as word processing, graphics, spreadsheet, electronic mail, and various office equipment.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Preview the job questionnaire https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11612498 Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
HelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Your resume:
A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed.
A resume in English is required.
It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable).
For additional required items, see the link.
Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality.
Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.
Your responses to the job questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11612498Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status:
Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34.
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above.
Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
Education must be from an institution accredited by an agency recognized by the US Department of Education.
Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
For a listing of some accrediting agencies see www.
naces.
org.
See Recognition of Foreign Qualifications for more information.
Your transcripts:
All applicants are required to submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
If you are a current CBP employee within the position series announced, transcripts will not be required at the time of application; however, education will be verified if you are selected and you may be required to submit transcripts at that time.
Education must be from an institution accredited by an agency recognized by the US Department of Education.
Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
For a listing of some accrediting agencies, please see www.
naces.
org.
See Recognition of Foreign Qualifications for more information.
Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 USC 8337(h) or 8456.
Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15.
If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation.
If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military.
To learn more click here.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the US Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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Estimated Salary: $20 to $28 per hour based on qualifications.
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