Lead Management & Program Analyst (workforce Management)
SummaryOrganizational Location:
This position is with the Department of Homeland Security, within US Customs and Border Protection, Office of Field Operations, Office of Executive Assistant Commissioner, Headquarters Support Division, Headquarters Staffing and Personnel Services Branch, located in Washington, DC Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates10/04/2022 to 10/11/2022Salary$126,233 - $164,102 per yearPay scale & gradeGS 14HelpLocation1 vacancy in the following location:
Washington, DC1 vacancyRemote jobNoTelework eligibleYes-as determined by the agency policy.
Travel RequiredOccasional travel - You may be expected to travel for this position.
Relocation expenses reimbursedNoAppointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potential14Job family (Series)0343 Management And Program AnalysisSupervisory statusNoSecurity clearanceNot RequiredDrug testNoAnnouncement numberOFO-SMP-11671051-MJGControl number681129800HelpThis job is open toCareer transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
VeteransFederal employees - Competitive serviceCurrent or former competitive service federal employees.
Clarification from the agencyCurrent Federal employees with competitive status within the LCA; Individuals who are eligible under Veterans Employment Opportunity Act (VEOA)HelpDutiesJoining Customs & Border Protection will allow you to use your expertise to analyze and advise management on a wide range of program activities which will impact the total Customs Agency.
Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance.
This position starts at a salary of $126,233.
00 (GS-14, Step 1) to $164,102.
00 (GS-14, Step 10) with promotion potential to $164,102 (GS-14 Step 10).
GS Salary:
Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the Rest of United States pay table.
Typical duties include:
Planning, developing and coordinating planning management through briefings, presentations and conferences for executive management; ensuring that accurate, appropriately concise and timely information is available to executive management and policy officialsProviding technical assistance and direct support to headquarters management staff in all matters relating to the application of planning systems and management programs to meet mission requirementsCoordinating activities of sub-office support staff, advises and provides analytical support on problem definitions, planning methodologies, policies, and proceduresPlanning, organizing and directing team study or work, as well as persuading or negotiating effectively with management to accept and implement recommendations, where the proposals involve substantial agency resources, requiring extensive changes in established procedures, or may be in conflict with the desires of the activities under studyPlanning, organizing and direct team-task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and accomplish mission requirements in a timely manner HelpRequirementsConditions of EmploymentYou must be a US Citizen to apply for this positionMales born after 12/31/1959 must be registered with Selective ServicePrimary US residency for at least three of the last five years (additional details below)You may be required to pass a background investigationCBP follows the DHS Drug-Free Workplace Plan for drug testing proceduresAs an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link.
This vacancy has a local commuting area requirement, as defined below:
The area surrounding the duty station by which people reasonably travel back and forth from home to work; OrThe employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicableFor employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes.
For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.
Qualifications
Experience:
You qualify for the grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Developing comprehensive long-range hiring plansConducting studies or analyses of workforce requirements based on changing missions and programsAnalyzing progress on the execution of hiring plans to ensure the desired results are achievedProviding analytical data reporting of supported offices to capture employment levels and hiring trendsGenerating and maintaining various reports, updating/providing information for the internal Table Organization (TO) tracker NOTE:
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the Required Documents section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/11/2022.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation:
US Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (eg, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links:
Background investigation and the e-QIP process.
Residency:
There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the US Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the US governmentParticipation in a study abroad program sponsored by a US affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the US government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
EducationPlease see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional informationThis position is not covered under the bargaining unit.
Reasonable Accommodation (RA) Requests:
If you believe you have a disability (ie, physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Telework may be available on a regular recurring or situational basis.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Please view the video Protecting America 24/7 to learn more about CBP's Office of Field Operations.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
In order to be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Cheating on the online assessment may also result in your removal from consideration.
Read moreHelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation.
Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11671051 You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (eg, resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
This self-assessment will be used to assess the following technical competencies or KSAs:
Mastery of analytical tools and methodology to provide a comprehensive knowledge of management issues and programs for:
the development and/or implementation of CBP laws, policies and regulations; resolving broad, complex, and/or unprecedented planning, evaluation, control, and resource allocation problems; and an ability to provide authoritative advice to parties dealing with various management levels throughout the agency.
Superior interpersonal and administrative skills, sufficient to organize and coordinate thorough, systematic, professional efforts to meet the more complex planning needs and unanticipated requirements, and to provide written and oral reports with conclusions, alternatives and recommendations on national policies, projects, or studies for the CBP.
Ability to plan, organize and direct team-task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and accomplish mission requirements in a timely manner.
Ability to effectively communicate, both orally and in writing, and an ability to grasp conceptual ideas and exercise original thought where there is an established time limit for deliberation, consultation and evaluation, and to present well-considered and sound suggestions.
To be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job.
The USA Hire Assessment will be used to assess the following general competencies:
AccountabilityAttention to DetailDecision MakingFlexibilityInfluencing/NegotiatingIntegrity/HonestyInterpersonal SkillsLearningReadingReasoningSelf-ManagementStress ToleranceTeamwork HelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Your resume:
A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed.
A resume in English is required.
It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable).
For additional required items, see the link.
Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality.
Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.
Your responses to the job questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11671051Your responses to the USA Hire Competency Based AssessmentAre you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status:
Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34.
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above.
Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 USC 8337(h) or 8456.
Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15.
If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation.
If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military.
To learn more click here.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position titleType of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)AgencyBeginning and ending dates of appointmentIf you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position is with the Department of Homeland Security, within US Customs and Border Protection, Office of Field Operations, Office of Executive Assistant Commissioner, Headquarters Support Division, Headquarters Staffing and Personnel Services Branch, located in Washington, DC Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates10/04/2022 to 10/11/2022Salary$126,233 - $164,102 per yearPay scale & gradeGS 14HelpLocation1 vacancy in the following location:
Washington, DC1 vacancyRemote jobNoTelework eligibleYes-as determined by the agency policy.
Travel RequiredOccasional travel - You may be expected to travel for this position.
Relocation expenses reimbursedNoAppointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potential14Job family (Series)0343 Management And Program AnalysisSupervisory statusNoSecurity clearanceNot RequiredDrug testNoAnnouncement numberOFO-SMP-11671051-MJGControl number681129800HelpThis job is open toCareer transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
VeteransFederal employees - Competitive serviceCurrent or former competitive service federal employees.
Clarification from the agencyCurrent Federal employees with competitive status within the LCA; Individuals who are eligible under Veterans Employment Opportunity Act (VEOA)HelpDutiesJoining Customs & Border Protection will allow you to use your expertise to analyze and advise management on a wide range of program activities which will impact the total Customs Agency.
Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance.
This position starts at a salary of $126,233.
00 (GS-14, Step 1) to $164,102.
00 (GS-14, Step 10) with promotion potential to $164,102 (GS-14 Step 10).
GS Salary:
Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the Rest of United States pay table.
Typical duties include:
Planning, developing and coordinating planning management through briefings, presentations and conferences for executive management; ensuring that accurate, appropriately concise and timely information is available to executive management and policy officialsProviding technical assistance and direct support to headquarters management staff in all matters relating to the application of planning systems and management programs to meet mission requirementsCoordinating activities of sub-office support staff, advises and provides analytical support on problem definitions, planning methodologies, policies, and proceduresPlanning, organizing and directing team study or work, as well as persuading or negotiating effectively with management to accept and implement recommendations, where the proposals involve substantial agency resources, requiring extensive changes in established procedures, or may be in conflict with the desires of the activities under studyPlanning, organizing and direct team-task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and accomplish mission requirements in a timely manner HelpRequirementsConditions of EmploymentYou must be a US Citizen to apply for this positionMales born after 12/31/1959 must be registered with Selective ServicePrimary US residency for at least three of the last five years (additional details below)You may be required to pass a background investigationCBP follows the DHS Drug-Free Workplace Plan for drug testing proceduresAs an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link.
This vacancy has a local commuting area requirement, as defined below:
The area surrounding the duty station by which people reasonably travel back and forth from home to work; OrThe employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicableFor employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes.
For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.
Qualifications
Experience:
You qualify for the grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Developing comprehensive long-range hiring plansConducting studies or analyses of workforce requirements based on changing missions and programsAnalyzing progress on the execution of hiring plans to ensure the desired results are achievedProviding analytical data reporting of supported offices to capture employment levels and hiring trendsGenerating and maintaining various reports, updating/providing information for the internal Table Organization (TO) tracker NOTE:
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the Required Documents section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; andMeet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/11/2022.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation:
US Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (eg, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links:
Background investigation and the e-QIP process.
Residency:
There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the US Government as a federal civilian or as a member of the militaryA dependent who was authorized to accompany a federal civilian or member of the military who was working for the US governmentParticipation in a study abroad program sponsored by a US affiliated college or universityWorking as a contractor, intern, consultant or volunteer supporting the US government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
EducationPlease see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional informationThis position is not covered under the bargaining unit.
Reasonable Accommodation (RA) Requests:
If you believe you have a disability (ie, physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Telework may be available on a regular recurring or situational basis.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Please view the video Protecting America 24/7 to learn more about CBP's Office of Field Operations.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
In order to be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Cheating on the online assessment may also result in your removal from consideration.
Read moreHelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation.
Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11671051 You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (eg, resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
This self-assessment will be used to assess the following technical competencies or KSAs:
Mastery of analytical tools and methodology to provide a comprehensive knowledge of management issues and programs for:
the development and/or implementation of CBP laws, policies and regulations; resolving broad, complex, and/or unprecedented planning, evaluation, control, and resource allocation problems; and an ability to provide authoritative advice to parties dealing with various management levels throughout the agency.
Superior interpersonal and administrative skills, sufficient to organize and coordinate thorough, systematic, professional efforts to meet the more complex planning needs and unanticipated requirements, and to provide written and oral reports with conclusions, alternatives and recommendations on national policies, projects, or studies for the CBP.
Ability to plan, organize and direct team-task force efforts across organizational lines, including the ability to monitor progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and accomplish mission requirements in a timely manner.
Ability to effectively communicate, both orally and in writing, and an ability to grasp conceptual ideas and exercise original thought where there is an established time limit for deliberation, consultation and evaluation, and to present well-considered and sound suggestions.
To be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job.
The USA Hire Assessment will be used to assess the following general competencies:
AccountabilityAttention to DetailDecision MakingFlexibilityInfluencing/NegotiatingIntegrity/HonestyInterpersonal SkillsLearningReadingReasoningSelf-ManagementStress ToleranceTeamwork HelpA career with the US government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Your resume:
A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed.
A resume in English is required.
It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable).
For additional required items, see the link.
Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality.
Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.
Your responses to the job questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11671051Your responses to the USA Hire Competency Based AssessmentAre you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status:
Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34.
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above.
Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 USC 8337(h) or 8456.
Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15.
If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation.
If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military.
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Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position titleType of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)AgencyBeginning and ending dates of appointmentIf you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
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Estimated Salary: $20 to $28 per hour based on qualifications.
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