Business Process Analyst / Technical Writer
Integral Federal is actively looking to hire a Business Process Analyst/Technical Writer to support a Government client located in Washington, DC.
The overall scope of this program is to analyze, streamline, and update office policies, procedures, process maps, templates, and guidance in accordance with any required changes at the federal agency.
Must be US Citizen with the ability to obtain a public trust clearance.
Review the agency guidance and procedures to ensure that they are interpreted as they were intended.
Review if a policy, procedure, or guidance is identified to be missing, or no longer relevant in the current policies; and accordingly make recommendations to create and/or update as necessary.
Participate in SME interviews to identify processes and streamlining opportunities.
Provide recommendations to enhance agency guidance and provide procedures to become cohesive across the organization.
Historical guidance and procedures will be provided and will need to be updated with current guidance and procedures.
Develop new and streamlined and update existing SOP/processes and process maps, templates, policies, and procedure documents.
Produce prototypes of recommended SharePoint intranet information layouts in PowerPoint, or similar tool, and work with team to update SharePoint templates with information, links, or documents, as required.
Required:
Bachelors degree in technical writing, communications, English or a technical field, or experience equivalency (BS
3 years, HS
9, Associates
5, Masters
1).
3 or more years experience working in MS SharePoint
5 or more years applying policies/criteria while developing documentation with MS Office/Adobe products including SOPs, How-Tos, process maps, mockups, templates, and more.
Strong editing and proof-reading skills, able to review and revise documentation for accuracy, clarity, and style.
Demonstrated success communicating to leadership and across teams in a clear and concise manner.
Ability to exercise judgment when applying policies and criteria to unclear or complicated circumstances, detail oriented.
Preferred:
Professional Technical Communicator (CPTC), 508 Compliance Certification or equivalent Integral Federal is united by a shared passion of excellence in service.
We are an Equal Opportunity Employer that cultivates a culture of diversity, equity, and inclusion, and are headquartered in Rockville, MD with offices in Charlottesville, Fredericksburg, DC and Aberdeen.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401K.
That means you dont have to wait an entire year to earn matching funds for your retirement contributions! Give us a try and become part of a curated group of intelligence professionals at Integral Federal Inc.
Our package also includes:
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off Holidays, Vacation & Sick Days
Earned bonuses and awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program Clearance:
Public Trust Clearance Status:
Ability to Obtain External Company URL:
integralfed.
com Street:
1801 L St NW Recommended Skills Adobe Attention To Detail Business Processes Communication Editing Intranet Estimated Salary: $20 to $28 per hour based on qualifications.
The overall scope of this program is to analyze, streamline, and update office policies, procedures, process maps, templates, and guidance in accordance with any required changes at the federal agency.
Must be US Citizen with the ability to obtain a public trust clearance.
Review the agency guidance and procedures to ensure that they are interpreted as they were intended.
Review if a policy, procedure, or guidance is identified to be missing, or no longer relevant in the current policies; and accordingly make recommendations to create and/or update as necessary.
Participate in SME interviews to identify processes and streamlining opportunities.
Provide recommendations to enhance agency guidance and provide procedures to become cohesive across the organization.
Historical guidance and procedures will be provided and will need to be updated with current guidance and procedures.
Develop new and streamlined and update existing SOP/processes and process maps, templates, policies, and procedure documents.
Produce prototypes of recommended SharePoint intranet information layouts in PowerPoint, or similar tool, and work with team to update SharePoint templates with information, links, or documents, as required.
Required:
Bachelors degree in technical writing, communications, English or a technical field, or experience equivalency (BS
3 years, HS
9, Associates
5, Masters
1).
3 or more years experience working in MS SharePoint
5 or more years applying policies/criteria while developing documentation with MS Office/Adobe products including SOPs, How-Tos, process maps, mockups, templates, and more.
Strong editing and proof-reading skills, able to review and revise documentation for accuracy, clarity, and style.
Demonstrated success communicating to leadership and across teams in a clear and concise manner.
Ability to exercise judgment when applying policies and criteria to unclear or complicated circumstances, detail oriented.
Preferred:
Professional Technical Communicator (CPTC), 508 Compliance Certification or equivalent Integral Federal is united by a shared passion of excellence in service.
We are an Equal Opportunity Employer that cultivates a culture of diversity, equity, and inclusion, and are headquartered in Rockville, MD with offices in Charlottesville, Fredericksburg, DC and Aberdeen.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401K.
That means you dont have to wait an entire year to earn matching funds for your retirement contributions! Give us a try and become part of a curated group of intelligence professionals at Integral Federal Inc.
Our package also includes:
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off Holidays, Vacation & Sick Days
Earned bonuses and awards
Professional Training Reimbursement
Paid Parking
Employee Assistance Program Clearance:
Public Trust Clearance Status:
Ability to Obtain External Company URL:
integralfed.
com Street:
1801 L St NW Recommended Skills Adobe Attention To Detail Business Processes Communication Editing Intranet Estimated Salary: $20 to $28 per hour based on qualifications.
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