Human Resources Specialist (Human Resource Development)
SummaryTTB's mission is steeped in America's history, from the time of the Whiskey Rebellion to the work of agents like Eliot Ness.
We are a nationwide team dedicated to collect alcohol, tobacco, firearms and ammunition excise taxes and ensure that alcohol beverages are labeled, advertised and marketed by law.
We ranked 35th of 432 (top 10%) on agency subcomponents of 2022's Best Places to Work.
This job is open to Internal to an agencyCurrent federal employees of this agency.
Clarification from the agencyAll candidates who are:
Current Treasury Department internal employees who are qualifying as Status Eligibles or CTAP eligibles.
DutiesThis position is located at Alcohol and Tobacco Tax and Trade Bureau,Assistant Administrator-Management CFO/Training and Professional Development Division, as a Training Program Manager.
As a Human Resources Specialist (Human Resource Development), you will:
Design and conduct comprehensive training and career development studies characterized by boundaries that are extremely broad and difficult to determine in advance.
Identify and propose solutions to Human Resource Development (HRD) problems and issues that arecharacterized by their breadth, importance, and severity and for which previous studies and establishedtechniques are frequently inadequate.
Collaborate with and/or lead management in employing change process concepts and techniques byassessing organizational readiness for change, marketing organizational awareness, and leading changeinitiatives.
Requirements Conditions of EmploymentThe experience may have been gained in either the public, private sector or volunteer service.
One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Key Requirements:
Click Print Preview to review the entire announcement before applying.
Must be U.
S.
Citizen or U.
S.
National QualificationsYou must meet the following requirements by the closing date of this announcement.
Specialized
Experience:
For the GS-14, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.
Specialized Experience for this position includes:
- Serve as an advisor providing technical advice, guidance, and recommendations to management and other key officials on training and developmental design; AND- Experience utilizing adult learning principles to develop, implement, and evaluate learning and development training courses; AND- Serve as a technical advisor for training models such as ADDIE or Kirkpatrick; AND- Experience as an Administrator of a Learning Management System.
In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-14, you must have been at the GS-13level for 52 weeks.
EducationThis job does not have an education qualification requirement.
Additional informationOTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
This is a non-bargaining unit position.
We offer opportunities for telework.
We offer opportunities for flexible work schedules.
CONDITIONS OF EMPLOYMENT (CONTINUED):
A one year probationary period may be required.
Must successfully complete a background investigation.
Public Trust - Background Investigation will be required.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
Federal law requires verification of the identity and employment eligibility of all new hires in the U.
S.
Obtain and use a Government-issued charge card for business-related travel.
Our comprehensive benefits are very generous.
Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
Access to insurance programs that may be continued after you retire.
A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods.
We pay a substantial amount (up to 75%) of the health insurance premiums.
A retirement program which includes employer-matching contributions.
Learn more about Federal benefits programs at:
https:
//help.
usajobs.
gov/index.
php/Pay_and_Benefits />REASONABLE ACCOMMODATION REQUESTS:
If you believe you have a disability (i.
e.
, physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application.
Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for Reasonable Accommodations are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https:
//help.
usastaffing.
gov/Apply/index.
php?title=Reasonable_Accommodations_for_USA_Hire /> BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (e.
g.
, resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.
Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.
In order to be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Cheating on the online assessment may also result in your removal from consideration.
Rating:
Your application will be evaluated in the following areas:
Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Referral:
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 92 or better to be rated as well qualified to receive special selection priority.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1.
A resume, 2.
Vacancy question responses, and 3.
Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing.
(Cover letters are optional.
) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please view resume tips.
CURRENT EMPLOYEESDocumentation Relating to Your Federal Employment:
Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status.
(The position occupied block on the SF-50 should show a 1 and your tenure block should show a 1 or 2.
)-If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that.
Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
-Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
PERFORMANCE APPRAISAL - Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating.
If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION:
If you are a displaced or surplus Treasury Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
RECOMMENDED DOCUMENTS:
- A list of awards received (if applicable).
Please do not send copies of awards.
How to ApplyTTB has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization.
Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process.
You must complete this application process and submit any required documents by 11:
59 p.
m.
Eastern Time (ET) on the closing date of this announcement.
We are available to assist you during business hours (normally 8:
00 a.
m.
- 5:
00 p.
m.
ET, Monday - Friday).
If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
Please contact us if you require this for any part of the application and hiring process.
The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:
59PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system.
This message will be delivered to you via email notification.
The email may be routed to your Spam or Junk folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system.
Access to USA Hire is granted through your USAJOBS login credentials.
Be sure to review all instructions prior to beginning your USA Hire Assessments.
Click here for Computer System Requirements Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time.
If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https:
//usajobs.
gov).
There you will find a record of your application, the application status, and an option to Edit my application.
This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https:
//www.
usajobs.
gov.
On the Home page, scroll down and locate your job application.
Once the job has been located, click the Track this application link on the right under the application date.
The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12073512 />Agency contact information Applicant Call CenterPhone304-480-7300 Email email protected AddressAssistant Administrator-Management CFO/Training and Professional Development Division Administrative Resource Center Parkersburg, WV 26101 USNext stepsBased on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
The online assessments must be completed within 48 hours following the close of this announcement.
You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements.
We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants.
After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsA complete application includes 1.
A resume, 2.
Vacancy question responses, and 3.
Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing.
(Cover letters are optional.
) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please view resume tips.
CURRENT EMPLOYEESDocumentation Relating to Your Federal Employment:
Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status.
(The position occupied block on the SF-50 should show a 1 and your tenure block should show a 1 or 2.
)-If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that.
Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
-Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
PERFORMANCE APPRAISAL - Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating.
If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION:
If you are a displaced or surplus Treasury Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
RECOMMENDED DOCUMENTS:
- A list of awards received (if applicable).
Please do not send copies of awards.
How to ApplyTTB has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization.
Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process.
You must complete this application process and submit any required documents by 11:
59 p.
m.
Eastern Time (ET) on the closing date of this announcement.
We are available to assist you during business hours (normally 8:
00 a.
m.
- 5:
00 p.
m.
ET, Monday - Friday).
If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
Please contact us if you require this for any part of the application and hiring process.
The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:
59PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system.
This message will be delivered to you via email notification.
The email may be routed to your Spam or Junk folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system.
Access to USA Hire is granted through your USAJOBS login credentials.
Be sure to review all instructions prior to beginning your USA Hire Assessments.
Click here for Computer System Requirements Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time.
If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https:
//usajobs.
gov).
There you will find a record of your application, the application status, and an option to Edit my application.
This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https:
//www.
usajobs.
gov.
On the Home page, scroll down and locate your job application.
Once the job has been located, click the Track this application link on the right under the application date.
The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12073512 />Agency contact information Applicant Call CenterPhone304-480-7300 Email email protected AddressAssistant Administrator-Management CFO/Training and Professional Development Division Administrative Resource Center Parkersburg, WV 26101 USNext stepsBased on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
The online assessments must be completed within 48 hours following the close of this announcement.
You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements.
We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants.
After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Administration Adult Education Assessments Attention To Detail Coaching And Mentoring Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
We are a nationwide team dedicated to collect alcohol, tobacco, firearms and ammunition excise taxes and ensure that alcohol beverages are labeled, advertised and marketed by law.
We ranked 35th of 432 (top 10%) on agency subcomponents of 2022's Best Places to Work.
This job is open to Internal to an agencyCurrent federal employees of this agency.
Clarification from the agencyAll candidates who are:
Current Treasury Department internal employees who are qualifying as Status Eligibles or CTAP eligibles.
DutiesThis position is located at Alcohol and Tobacco Tax and Trade Bureau,Assistant Administrator-Management CFO/Training and Professional Development Division, as a Training Program Manager.
As a Human Resources Specialist (Human Resource Development), you will:
Design and conduct comprehensive training and career development studies characterized by boundaries that are extremely broad and difficult to determine in advance.
Identify and propose solutions to Human Resource Development (HRD) problems and issues that arecharacterized by their breadth, importance, and severity and for which previous studies and establishedtechniques are frequently inadequate.
Collaborate with and/or lead management in employing change process concepts and techniques byassessing organizational readiness for change, marketing organizational awareness, and leading changeinitiatives.
Requirements Conditions of EmploymentThe experience may have been gained in either the public, private sector or volunteer service.
One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Key Requirements:
Click Print Preview to review the entire announcement before applying.
Must be U.
S.
Citizen or U.
S.
National QualificationsYou must meet the following requirements by the closing date of this announcement.
Specialized
Experience:
For the GS-14, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.
Specialized Experience for this position includes:
- Serve as an advisor providing technical advice, guidance, and recommendations to management and other key officials on training and developmental design; AND- Experience utilizing adult learning principles to develop, implement, and evaluate learning and development training courses; AND- Serve as a technical advisor for training models such as ADDIE or Kirkpatrick; AND- Experience as an Administrator of a Learning Management System.
In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-14, you must have been at the GS-13level for 52 weeks.
EducationThis job does not have an education qualification requirement.
Additional informationOTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
This is a non-bargaining unit position.
We offer opportunities for telework.
We offer opportunities for flexible work schedules.
CONDITIONS OF EMPLOYMENT (CONTINUED):
A one year probationary period may be required.
Must successfully complete a background investigation.
Public Trust - Background Investigation will be required.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
Federal law requires verification of the identity and employment eligibility of all new hires in the U.
S.
Obtain and use a Government-issued charge card for business-related travel.
Our comprehensive benefits are very generous.
Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
Access to insurance programs that may be continued after you retire.
A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods.
We pay a substantial amount (up to 75%) of the health insurance premiums.
A retirement program which includes employer-matching contributions.
Learn more about Federal benefits programs at:
https:
//help.
usajobs.
gov/index.
php/Pay_and_Benefits />REASONABLE ACCOMMODATION REQUESTS:
If you believe you have a disability (i.
e.
, physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application.
Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for Reasonable Accommodations are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https:
//help.
usastaffing.
gov/Apply/index.
php?title=Reasonable_Accommodations_for_USA_Hire /> BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (e.
g.
, resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.
Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.
In order to be considered for this position, you must complete all required steps in the process.
In addition to the application and application questionnaire, this position requires an online assessment.
The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Cheating on the online assessment may also result in your removal from consideration.
Rating:
Your application will be evaluated in the following areas:
Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Referral:
If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 92 or better to be rated as well qualified to receive special selection priority.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1.
A resume, 2.
Vacancy question responses, and 3.
Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing.
(Cover letters are optional.
) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please view resume tips.
CURRENT EMPLOYEESDocumentation Relating to Your Federal Employment:
Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status.
(The position occupied block on the SF-50 should show a 1 and your tenure block should show a 1 or 2.
)-If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that.
Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
-Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
PERFORMANCE APPRAISAL - Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating.
If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION:
If you are a displaced or surplus Treasury Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
RECOMMENDED DOCUMENTS:
- A list of awards received (if applicable).
Please do not send copies of awards.
How to ApplyTTB has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization.
Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process.
You must complete this application process and submit any required documents by 11:
59 p.
m.
Eastern Time (ET) on the closing date of this announcement.
We are available to assist you during business hours (normally 8:
00 a.
m.
- 5:
00 p.
m.
ET, Monday - Friday).
If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
Please contact us if you require this for any part of the application and hiring process.
The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:
59PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system.
This message will be delivered to you via email notification.
The email may be routed to your Spam or Junk folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system.
Access to USA Hire is granted through your USAJOBS login credentials.
Be sure to review all instructions prior to beginning your USA Hire Assessments.
Click here for Computer System Requirements Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time.
If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https:
//usajobs.
gov).
There you will find a record of your application, the application status, and an option to Edit my application.
This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https:
//www.
usajobs.
gov.
On the Home page, scroll down and locate your job application.
Once the job has been located, click the Track this application link on the right under the application date.
The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12073512 />Agency contact information Applicant Call CenterPhone304-480-7300 Email email protected AddressAssistant Administrator-Management CFO/Training and Professional Development Division Administrative Resource Center Parkersburg, WV 26101 USNext stepsBased on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
The online assessments must be completed within 48 hours following the close of this announcement.
You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements.
We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants.
After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsA complete application includes 1.
A resume, 2.
Vacancy question responses, and 3.
Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing.
(Cover letters are optional.
) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions.
Please view resume tips.
CURRENT EMPLOYEESDocumentation Relating to Your Federal Employment:
Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status.
(The position occupied block on the SF-50 should show a 1 and your tenure block should show a 1 or 2.
)-If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that.
Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
-Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
PERFORMANCE APPRAISAL - Submit a copy of your most recent, signed, completed annual performance appraisal which includes the final rating.
If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) DOCUMENTATION:
If you are a displaced or surplus Treasury Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
RECOMMENDED DOCUMENTS:
- A list of awards received (if applicable).
Please do not send copies of awards.
How to ApplyTTB has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization.
Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process.
You must complete this application process and submit any required documents by 11:
59 p.
m.
Eastern Time (ET) on the closing date of this announcement.
We are available to assist you during business hours (normally 8:
00 a.
m.
- 5:
00 p.
m.
ET, Monday - Friday).
If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis.
Please contact us if you require this for any part of the application and hiring process.
The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:
59PM (ET) on the announcement closing date.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system.
This message will be delivered to you via email notification.
The email may be routed to your Spam or Junk folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system.
Access to USA Hire is granted through your USAJOBS login credentials.
Be sure to review all instructions prior to beginning your USA Hire Assessments.
Click here for Computer System Requirements Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time.
If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https:
//usajobs.
gov).
There you will find a record of your application, the application status, and an option to Edit my application.
This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https:
//www.
usajobs.
gov.
On the Home page, scroll down and locate your job application.
Once the job has been located, click the Track this application link on the right under the application date.
The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit:
https:
//www.
usajobs.
gov/Help/how-to/application/status/.
/>Please notify us if your contact information changes after the closing date of the announcement.
Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.
g.
, spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire:
https:
//apply.
usastaffing.
gov/ViewQuestionnaire/12073512 />Agency contact information Applicant Call CenterPhone304-480-7300 Email email protected AddressAssistant Administrator-Management CFO/Training and Professional Development Division Administrative Resource Center Parkersburg, WV 26101 USNext stepsBased on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
The online assessments must be completed within 48 hours following the close of this announcement.
You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements.
We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants.
After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Administration Adult Education Assessments Attention To Detail Coaching And Mentoring Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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