Human Resources Specialist (Employee Benefits-Retirement)
SummaryThis position is located in the Office of the Human Capital Management and Training, Human Resources Division, Staffing and Employee Services Branch.
The incumbent will serve as the agency Benefits and Retirement Officer and subject matter expert for all Federal Retirement and Benefits programs.
This job is open to Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
Family of overseas employeesFamily members of a federal employee or uniformed service member who is or was, working overseas.
Federal employees - Competitive serviceCurrent or former competitive service federal employees.
Individuals with disabilities Land & base managementCertain current or former term or temporary federal employees of a land or base management agency.
Military spouses National Guard & reservesCurrent members, those who want to join or transitioning military members.
Peace Corps & AmeriCorps Vista Recent graduatesIndividuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.
Special authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans Clarification from the agencyStatus Candidates (Merit Promotion and VEOA Eligibles).
DutiesIdeal Candidate Statement:
The ideal candidate will have recent experience providing comprehensive counseling to employees regarding options for Benefits and Retirement and managing the full cycle of benefits and retirement operational activities with some exposure to worklife programs.
Also, providing the full range of customer service and resolution of all matters related to life and health insurance programs, Social Security, retirement, TSP, flexible spending accounts, dental/vision, and death benefits.
As a Human Resources Specialist (Employee Benefits-Retirement), GS-0201-12/13, you will perform the following major duties:
Provides expert guidance and assistance to employees on Federal
Benefits:
life insurance, health, dental, vision, and long-term care insurance, and Thrift Saving Plan provisions.
Provides expert guidance and assistance to employee on Federal Retirement:
Civil Service Retirement System (CSRS), and Federal Employee Retirement System (FERS).
May provide guidance and assistance to supervisors and employees on workers' compensation claims.
Develop, revise, and implement NTSB's benefits program regulatory policies, guidelines, standard operating procedures, and procedural requirements.
Coordinate with external vendors to educate employees on Retirement/Benefits topics:
Health, TSP, Social Security, and Life Insurance to increase employee knowledge of federal benefits.
Create and analyze reports from automated systems to determine accuracy of employee benefit/retirement data to resolve errors and improve data integrity.
Conducts quantitative and qualitative analysis on retirement statistics and trends to assist with agency strategic workforce planning.
Performs quality control reviews on various benefits and retirement processed documents to ensure accuracy, completeness, and compliance with applicable regulations.
Counsels and provides assistance to employees on all aspects of:
Spouse Equity Act implications, Social Security program eligibility, deposits for creditable service for which deductions were not made, redeposit, and Post-56 Military Deposits.
Requirements Conditions of Employment U.
S.
Citizenship Males born after 12/31/59 must be registered for Selective Service Resume and supporting documents (see How to Apply section.
) Suitability for Federal employment Financial Interest in transportation enterprises will be evaluated on a case-by-case-basis.
Bargaining Unit Position:
NO Direct Deposit is required.
Probationary period may be required.
Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement.
Only experience and education obtained by the closing date of this announcement will be considered.
You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
THIS POSITION IS NOT ELIGIBLE FOR REMOTE WORK.
If selection is made below the full performance level, promotion up to the full performance level may be made without further competition.
However, promotions are not automatic or guaranteed and will depend on the performance and supervisor approval.
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.
QualificationsQualifications for the GS-12 Level:
You must have one year of specialized experience equivalent to at least the GS-11 grade level in the Federal service (experience may have been gained in the private sector).
Specialized experience is defined as:
(1) Provide employee benefits and retirement program coverage and options.
(2) Make eligibility determinations for new employees and at various life events where changes are needed.
(3) Assist and resolve issues with the administration of federal benefits and retirement programs.
(4) Review and examine various benefit forms for accuracy and completeness.
(5) Draft written communications on retirement and insurance programs.
(6) Provide information necessary to help employees obtain maximum gains from available benefits.
(7) Interpret and explain retirement options, eligibility requirements, health and life insurance, and Thrift Savings Plan questions.
(8) Provide advice and consultation on Federal leave programs.
(9) Provide advice and consultation on work-life programs.
Qualifications for the GS-13 Level:
You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service (experience may have been gained in the private sector).
Specialized experience is defined as experience applying a comprehensive knowledge of employee benefits and work-life programs in order to:
(1) Administer an agency retirement and benefits program.
(2) Provide comprehensive guidance, information, counseling, and assistance to employees on retirement programs and benefits.
(3) Prepare FERS/CSRS retirement estimates based on projected retirement dates.
(4) Provide counseling to employees, spouses, and beneficiaries on survivor benefits, FEGLI/FEHB, and continuation of FEGLI/FEHB.
(5) Provide guidance and information on the Thrift Savings Plan.
(6) Provide guidance to supervisors and employees on worker's compensation claims.
(7) Develop and conduct training and initiatives to increase employee participation in work-life programs.
(8) Develop Work-life program information materials (i.
e.
, fact sheets, brochures, booklets etc.
) in both electronic and print formats for employees.
(9) Develop written communications on benefits programs for dissemination to the workforce.
(10) Performing quality control reviews on various benefits and retirement processed documents to ensure accuracy, completeness, and compliance with applicable regulations.
For more information see link:
https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-management-series-0201/ />NOTE:
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your resume must clearly show the specialized experience and competencies related to this position.
Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an Ineligible rating.
EducationThere is no education substitution at this grade level.
Additional information The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
NTSB may authorize Recruitment Incentives currently offered by the Federal Government for highly qualified candidates who possess unique skills and abilities.
If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
Veterans Employment Opportunity Act (VEOA):
To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.
For more information on VEOA please visit https:
//www.
fedshirevets.
gov/job-seekers/special-hiring-authorities/#veoaNoncompetitive Appointment Authorities:
For more information on noncompetitive appointment authority eligibility requirements identified below please visit https:
//www.
fedshirevets.
gov/job-seekers/special-hiring-authorities/Career Transition Assistance Programs:
These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.
To receive selection priority for this position, you must:
(1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 90 and above on the rating criteria for this position; and, (4) submit the appropriate documentation ( to support your CTAP or ICTAP eligibility.
For more information visit:
http:
//www.
opm.
gov/rif/employee_guides/career_transition.
asp Note:
ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority:
a separation notice; a Notice of Personnel Action (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.
S.
C.
8337(h) or 8456.
All qualification requirements must be met by the closing date of this announcement.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.
It is available for your review on OPM's web site at https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/Telework may be authorized on a case-by-case basis.
Multiple and subsequent vacancies may be filled from this announcement.
NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees.
To learn more about E-Verify, including your rights and responsibilities, please visit http:
//www.
uscis.
gov/e-verify.
Newly appointed federal government employees, starting salary rate may be set at the Step 1 of the grade for which they are selected.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to determine your qualifications.
Experience must be clearly reflected in your resume.
Applicants must first meet any mandatory education and/or licensure requirements before experience is evaluated.
Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration.
If education and/or licensure requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:
Customer Service Employee Benefits Oral Communication Writing If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You are encouraged to apply online.
Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire.
You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package.
Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager.
Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required:
Your resume must show relevant experience, job title, duties and accomplishments.
Your resume must show complete information for each job entry to support minimum qualifications.
The following information should be provided in your resume:
employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.
g.
GS-0201-09) for relevant federal experience.
Please see OPM's video on Resume Writing Tips:
http:
//www.
youtube.
com/watch?v=8YX7o1PBoFResponses to the questionnaire.
ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1).
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher.
(Do not submit your Award SF-50).
A copy of your most recent performance appraisal, or a statement as to why you do not have this document.
DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Noncompetitive appointment authority documentation, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation:
(1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least fully successful (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station.
For more information visit:
http:
//www.
opm.
gov/rif/employee_guides/career_transition.
aspLand Management Workforce Flexibility Act (LMWFA) Eligibles:
For more information on LMWFA, visit:
https:
//chcoc.
gov/content/implementing-policy-guidance-land-management-workforce-flexibility-actHow to Apply To apply for this position, you must provide a complete application package (see the required documents section).
The complete application package must be submitted by 11:
59 PM (EST) on 08/18/2023.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the occupational questionnaire.
Please ensure you click the Submit My Answers button at the end of the process.
To view or print occupational questionnaire click here https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11872692.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
NOTE:
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Applications:
https:
//help.
usastaffing.
gov/Apply/index.
php?title=Alternate_Application_Information at least 1 business day before the closing date.
Agency contact information Human Resources DivisionEmail email protected AddressOffice of Human Capital Management and Training 490 L'Enfant Plaza East SW Washington, DC 20594 USNext stepsOnce the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement.
After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsYou are encouraged to apply online.
Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire.
You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package.
Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager.
Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required:
Your resume must show relevant experience, job title, duties and accomplishments.
Your resume must show complete information for each job entry to support minimum qualifications.
The following information should be provided in your resume:
employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.
g.
GS-0201-09) for relevant federal experience.
Please see OPM's video on Resume Writing Tips:
http:
//www.
youtube.
com/watch?v=8YX7o1PBoFResponses to the questionnaire.
ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1).
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher.
(Do not submit your Award SF-50).
A copy of your most recent performance appraisal, or a statement as to why you do not have this document.
DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Noncompetitive appointment authority documentation, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation:
(1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least fully successful (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station.
For more information visit:
http:
//www.
opm.
gov/rif/employee_guides/career_transition.
aspLand Management Workforce Flexibility Act (LMWFA) Eligibles:
For more information on LMWFA, visit:
https:
//chcoc.
gov/content/implementing-policy-guidance-land-management-workforce-flexibility-act />How to Apply To apply for this position, you must provide a complete application package (see the required documents section).
The complete application package must be submitted by 11:
59 PM (EST) on 08/18/2023.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the occupational questionnaire.
Please ensure you click the Submit My Answers button at the end of the process.
To view or print occupational questionnaire click here https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11872692.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
NOTE:
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Applications:
https:
//help.
usastaffing.
gov/Apply/index.
php?title=Alternate_Application_Information at least 1 business day before the closing date.
Agency contact information Human Resources DivisionEmail email protected AddressOffice of Human Capital Management and Training 490 L'Enfant Plaza East SW Washington, DC 20594 USNext stepsOnce the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement.
After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Administration Automation Claim Processing Communication Consulting Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
The incumbent will serve as the agency Benefits and Retirement Officer and subject matter expert for all Federal Retirement and Benefits programs.
This job is open to Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a surplus or displaced employee.
Family of overseas employeesFamily members of a federal employee or uniformed service member who is or was, working overseas.
Federal employees - Competitive serviceCurrent or former competitive service federal employees.
Individuals with disabilities Land & base managementCertain current or former term or temporary federal employees of a land or base management agency.
Military spouses National Guard & reservesCurrent members, those who want to join or transitioning military members.
Peace Corps & AmeriCorps Vista Recent graduatesIndividuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.
Special authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans Clarification from the agencyStatus Candidates (Merit Promotion and VEOA Eligibles).
DutiesIdeal Candidate Statement:
The ideal candidate will have recent experience providing comprehensive counseling to employees regarding options for Benefits and Retirement and managing the full cycle of benefits and retirement operational activities with some exposure to worklife programs.
Also, providing the full range of customer service and resolution of all matters related to life and health insurance programs, Social Security, retirement, TSP, flexible spending accounts, dental/vision, and death benefits.
As a Human Resources Specialist (Employee Benefits-Retirement), GS-0201-12/13, you will perform the following major duties:
Provides expert guidance and assistance to employees on Federal
Benefits:
life insurance, health, dental, vision, and long-term care insurance, and Thrift Saving Plan provisions.
Provides expert guidance and assistance to employee on Federal Retirement:
Civil Service Retirement System (CSRS), and Federal Employee Retirement System (FERS).
May provide guidance and assistance to supervisors and employees on workers' compensation claims.
Develop, revise, and implement NTSB's benefits program regulatory policies, guidelines, standard operating procedures, and procedural requirements.
Coordinate with external vendors to educate employees on Retirement/Benefits topics:
Health, TSP, Social Security, and Life Insurance to increase employee knowledge of federal benefits.
Create and analyze reports from automated systems to determine accuracy of employee benefit/retirement data to resolve errors and improve data integrity.
Conducts quantitative and qualitative analysis on retirement statistics and trends to assist with agency strategic workforce planning.
Performs quality control reviews on various benefits and retirement processed documents to ensure accuracy, completeness, and compliance with applicable regulations.
Counsels and provides assistance to employees on all aspects of:
Spouse Equity Act implications, Social Security program eligibility, deposits for creditable service for which deductions were not made, redeposit, and Post-56 Military Deposits.
Requirements Conditions of Employment U.
S.
Citizenship Males born after 12/31/59 must be registered for Selective Service Resume and supporting documents (see How to Apply section.
) Suitability for Federal employment Financial Interest in transportation enterprises will be evaluated on a case-by-case-basis.
Bargaining Unit Position:
NO Direct Deposit is required.
Probationary period may be required.
Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement.
Only experience and education obtained by the closing date of this announcement will be considered.
You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
THIS POSITION IS NOT ELIGIBLE FOR REMOTE WORK.
If selection is made below the full performance level, promotion up to the full performance level may be made without further competition.
However, promotions are not automatic or guaranteed and will depend on the performance and supervisor approval.
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.
QualificationsQualifications for the GS-12 Level:
You must have one year of specialized experience equivalent to at least the GS-11 grade level in the Federal service (experience may have been gained in the private sector).
Specialized experience is defined as:
(1) Provide employee benefits and retirement program coverage and options.
(2) Make eligibility determinations for new employees and at various life events where changes are needed.
(3) Assist and resolve issues with the administration of federal benefits and retirement programs.
(4) Review and examine various benefit forms for accuracy and completeness.
(5) Draft written communications on retirement and insurance programs.
(6) Provide information necessary to help employees obtain maximum gains from available benefits.
(7) Interpret and explain retirement options, eligibility requirements, health and life insurance, and Thrift Savings Plan questions.
(8) Provide advice and consultation on Federal leave programs.
(9) Provide advice and consultation on work-life programs.
Qualifications for the GS-13 Level:
You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service (experience may have been gained in the private sector).
Specialized experience is defined as experience applying a comprehensive knowledge of employee benefits and work-life programs in order to:
(1) Administer an agency retirement and benefits program.
(2) Provide comprehensive guidance, information, counseling, and assistance to employees on retirement programs and benefits.
(3) Prepare FERS/CSRS retirement estimates based on projected retirement dates.
(4) Provide counseling to employees, spouses, and beneficiaries on survivor benefits, FEGLI/FEHB, and continuation of FEGLI/FEHB.
(5) Provide guidance and information on the Thrift Savings Plan.
(6) Provide guidance to supervisors and employees on worker's compensation claims.
(7) Develop and conduct training and initiatives to increase employee participation in work-life programs.
(8) Develop Work-life program information materials (i.
e.
, fact sheets, brochures, booklets etc.
) in both electronic and print formats for employees.
(9) Develop written communications on benefits programs for dissemination to the workforce.
(10) Performing quality control reviews on various benefits and retirement processed documents to ensure accuracy, completeness, and compliance with applicable regulations.
For more information see link:
https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0200/human-resources-management-series-0201/ />NOTE:
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.
WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your resume must clearly show the specialized experience and competencies related to this position.
Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an Ineligible rating.
EducationThere is no education substitution at this grade level.
Additional information The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
NTSB may authorize Recruitment Incentives currently offered by the Federal Government for highly qualified candidates who possess unique skills and abilities.
If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
Veterans Employment Opportunity Act (VEOA):
To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.
For more information on VEOA please visit https:
//www.
fedshirevets.
gov/job-seekers/special-hiring-authorities/#veoaNoncompetitive Appointment Authorities:
For more information on noncompetitive appointment authority eligibility requirements identified below please visit https:
//www.
fedshirevets.
gov/job-seekers/special-hiring-authorities/Career Transition Assistance Programs:
These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.
To receive selection priority for this position, you must:
(1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 90 and above on the rating criteria for this position; and, (4) submit the appropriate documentation ( to support your CTAP or ICTAP eligibility.
For more information visit:
http:
//www.
opm.
gov/rif/employee_guides/career_transition.
asp Note:
ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority:
a separation notice; a Notice of Personnel Action (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.
S.
C.
8337(h) or 8456.
All qualification requirements must be met by the closing date of this announcement.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.
It is available for your review on OPM's web site at https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/Telework may be authorized on a case-by-case basis.
Multiple and subsequent vacancies may be filled from this announcement.
NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees.
To learn more about E-Verify, including your rights and responsibilities, please visit http:
//www.
uscis.
gov/e-verify.
Newly appointed federal government employees, starting salary rate may be set at the Step 1 of the grade for which they are selected.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to determine your qualifications.
Experience must be clearly reflected in your resume.
Applicants must first meet any mandatory education and/or licensure requirements before experience is evaluated.
Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration.
If education and/or licensure requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:
Customer Service Employee Benefits Oral Communication Writing If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
BenefitsA career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You are encouraged to apply online.
Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire.
You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package.
Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager.
Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required:
Your resume must show relevant experience, job title, duties and accomplishments.
Your resume must show complete information for each job entry to support minimum qualifications.
The following information should be provided in your resume:
employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.
g.
GS-0201-09) for relevant federal experience.
Please see OPM's video on Resume Writing Tips:
http:
//www.
youtube.
com/watch?v=8YX7o1PBoFResponses to the questionnaire.
ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1).
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher.
(Do not submit your Award SF-50).
A copy of your most recent performance appraisal, or a statement as to why you do not have this document.
DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Noncompetitive appointment authority documentation, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation:
(1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least fully successful (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station.
For more information visit:
http:
//www.
opm.
gov/rif/employee_guides/career_transition.
aspLand Management Workforce Flexibility Act (LMWFA) Eligibles:
For more information on LMWFA, visit:
https:
//chcoc.
gov/content/implementing-policy-guidance-land-management-workforce-flexibility-actHow to Apply To apply for this position, you must provide a complete application package (see the required documents section).
The complete application package must be submitted by 11:
59 PM (EST) on 08/18/2023.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the occupational questionnaire.
Please ensure you click the Submit My Answers button at the end of the process.
To view or print occupational questionnaire click here https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11872692.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
NOTE:
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Applications:
https:
//help.
usastaffing.
gov/Apply/index.
php?title=Alternate_Application_Information at least 1 business day before the closing date.
Agency contact information Human Resources DivisionEmail email protected AddressOffice of Human Capital Management and Training 490 L'Enfant Plaza East SW Washington, DC 20594 USNext stepsOnce the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement.
After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required DocumentsYou are encouraged to apply online.
Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire.
You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package.
Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager.
Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
A Complete Resume is required:
Your resume must show relevant experience, job title, duties and accomplishments.
Your resume must show complete information for each job entry to support minimum qualifications.
The following information should be provided in your resume:
employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.
g.
GS-0201-09) for relevant federal experience.
Please see OPM's video on Resume Writing Tips:
http:
//www.
youtube.
com/watch?v=8YX7o1PBoFResponses to the questionnaire.
ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1).
Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher.
(Do not submit your Award SF-50).
A copy of your most recent performance appraisal, or a statement as to why you do not have this document.
DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
Noncompetitive appointment authority documentation, if applicable.
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation:
(1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least fully successful (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station.
For more information visit:
http:
//www.
opm.
gov/rif/employee_guides/career_transition.
aspLand Management Workforce Flexibility Act (LMWFA) Eligibles:
For more information on LMWFA, visit:
https:
//chcoc.
gov/content/implementing-policy-guidance-land-management-workforce-flexibility-act />How to Apply To apply for this position, you must provide a complete application package (see the required documents section).
The complete application package must be submitted by 11:
59 PM (EST) on 08/18/2023.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the occupational questionnaire.
Please ensure you click the Submit My Answers button at the end of the process.
To view or print occupational questionnaire click here https:
//apply.
usastaffing.
gov/ViewQuestionnaire/11872692.
To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
NOTE:
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Applications:
https:
//help.
usastaffing.
gov/Apply/index.
php?title=Alternate_Application_Information at least 1 business day before the closing date.
Agency contact information Human Resources DivisionEmail email protected AddressOffice of Human Capital Management and Training 490 L'Enfant Plaza East SW Washington, DC 20594 USNext stepsOnce the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement.
After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair & TransparentThe Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Recommended Skills Administration Automation Claim Processing Communication Consulting Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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