Office Operations Assistant
Washington, DC Washington, DC $21.
19 - $26.
49 an hour $21.
19 - $26.
49 an hour About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children.
Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.
Since 2008, KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings.
KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 700 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND's social services program ensures that migrant and refugee children - who have often endured trauma - receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries.
KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position
Summary:
The Office Operations Assistant is responsible for providing support in the day-to-day operational needs for KIND's staff.
They will be supporting, improving, and assisting in developing new operational systems, processes, and functions in support of staff based in the U.
S.
and internationally.
The Office Operations Assistant will report to the Office Operations Manager.
Essential Functions:
Provides day-to-day support to all KIND staff, ensuring their operational, administrative, and office-wide systems needs are met.
Acts as a staff liaison regarding general inquiries or basic troubleshooting by addressing needs directly or properly triaging, while providing an excellent and professional customer service experience.
Acts as the primary liaison for the organization information email inbox as well as provide coverage and assistance on internal operations support platforms, triaging to applicable parties as needed.
Action procurements that support the daily operations of KIND staff and facilities, including the issuance of supplies, equipment, and furniture.
Provides onsite support at KIND's Headquarters office by collecting mail, maintaining supply inventory and overall office upkeep/tidiness.
Supports the Office Operations Manager with organization-wide projects, including but not limited to initiatives that facilitate the organization's continued growth, improve the team's response to emergency projects, and/or refine general operations and administrative efficiencies.
Manages and regularly updates internal databases, file repositories, and record-keeping systems.
Provides support in coordinating and planning logistics pertaining to facilities procurement, moves, and setups of new offices.
Assists the Office Operations Team with calendaring meetings, booking travel, reserving meeting space, notetaking, and support logistics for events.
Assists with the reconciliation of monthly credit card statements and receipt management for the team.
Develops proficiency and clear understanding in the use and maintenance of office systems, equipment, and technology, and assist staff as needed.
Provides general operations support and perform other duties as assigned.
Qualifications and Requirements:
Bachelor's degree preferred but not required.
Must be fluent in English.
Minimum 2 years of collective experience; experience performing administrative office duties preferred.
Ability to communicate and interact professionally with a variety of stakeholders at various levels throughout the organization.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.
).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment.
Ability to prioritize tasks and to delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children's wellbeing and rights.
Showing the ability to multi-task and work with a sense of urgency in a dynamic, fast paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment.
Salary Range:
$21.
19/hr - $26.
49/hr dependent on experience KIND requires all U.
S.
based staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemption.
Application Instructions:
Please be advised that an employment application will need to be submitted along with your resume and cover letter, in order to be considered for the desired role.
KIND has an organization-wide commitment to diversity, equity and inclusion.
We strive to create a work environment where everyone has a sense of belonging.
Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm no fees recruitment policy.
We will never charge a fee or ask for money as part of the application process.
KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process.
For more information, please visit the following website:
https:
//supportkind.
org/join-the-team/kind-employment-practices/.
#LI-Hybrid.
Estimated Salary: $20 to $28 per hour based on qualifications.
19 - $26.
49 an hour $21.
19 - $26.
49 an hour About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children.
Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.
Since 2008, KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings.
KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 700 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND's social services program ensures that migrant and refugee children - who have often endured trauma - receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries.
KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position
Summary:
The Office Operations Assistant is responsible for providing support in the day-to-day operational needs for KIND's staff.
They will be supporting, improving, and assisting in developing new operational systems, processes, and functions in support of staff based in the U.
S.
and internationally.
The Office Operations Assistant will report to the Office Operations Manager.
Essential Functions:
Provides day-to-day support to all KIND staff, ensuring their operational, administrative, and office-wide systems needs are met.
Acts as a staff liaison regarding general inquiries or basic troubleshooting by addressing needs directly or properly triaging, while providing an excellent and professional customer service experience.
Acts as the primary liaison for the organization information email inbox as well as provide coverage and assistance on internal operations support platforms, triaging to applicable parties as needed.
Action procurements that support the daily operations of KIND staff and facilities, including the issuance of supplies, equipment, and furniture.
Provides onsite support at KIND's Headquarters office by collecting mail, maintaining supply inventory and overall office upkeep/tidiness.
Supports the Office Operations Manager with organization-wide projects, including but not limited to initiatives that facilitate the organization's continued growth, improve the team's response to emergency projects, and/or refine general operations and administrative efficiencies.
Manages and regularly updates internal databases, file repositories, and record-keeping systems.
Provides support in coordinating and planning logistics pertaining to facilities procurement, moves, and setups of new offices.
Assists the Office Operations Team with calendaring meetings, booking travel, reserving meeting space, notetaking, and support logistics for events.
Assists with the reconciliation of monthly credit card statements and receipt management for the team.
Develops proficiency and clear understanding in the use and maintenance of office systems, equipment, and technology, and assist staff as needed.
Provides general operations support and perform other duties as assigned.
Qualifications and Requirements:
Bachelor's degree preferred but not required.
Must be fluent in English.
Minimum 2 years of collective experience; experience performing administrative office duties preferred.
Ability to communicate and interact professionally with a variety of stakeholders at various levels throughout the organization.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.
).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment.
Ability to prioritize tasks and to delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children's wellbeing and rights.
Showing the ability to multi-task and work with a sense of urgency in a dynamic, fast paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment.
Salary Range:
$21.
19/hr - $26.
49/hr dependent on experience KIND requires all U.
S.
based staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemption.
Application Instructions:
Please be advised that an employment application will need to be submitted along with your resume and cover letter, in order to be considered for the desired role.
KIND has an organization-wide commitment to diversity, equity and inclusion.
We strive to create a work environment where everyone has a sense of belonging.
Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm no fees recruitment policy.
We will never charge a fee or ask for money as part of the application process.
KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process.
For more information, please visit the following website:
https:
//supportkind.
org/join-the-team/kind-employment-practices/.
#LI-Hybrid.
Estimated Salary: $20 to $28 per hour based on qualifications.
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