Enterprise Architect
Job Description:
Responsibilities:
The Technical Account Manager (TAM) is responsible for establishing and maintaining a consistent positive relationship with IDEMIA customers and will have an active customer facing presence throughout project deliveries, operations, and opportunity shaping activities.
The TAM will provide the technical leadership for customer interactions and is responsible for gathering requirements and designing solutions.
This role will be responsible for acting as the overall technical lead on projects, providing a bridge from customers technical and business requirements to the organizations within IDEMIA.
Technical Account Managers are expected to understand IDEMIA products and its organization well enough to identify opportunities, drive changes to improve efficiency and the quality of IDEMIA products.
Candidates will be expected to perform his/her duties to the highest level of quality with minimal supervision.
Essential Job Functions:
Maintain consistent positive relationship with one or more IDEMIA customers, acting as a trusted strategic partner.
Understand customer business and technical needs throughout opportunity shaping, project delivery, and operations.
Build and maintain roadmap view of customer projects and key initiatives.
Lead the efforts both individually and with a team to conduct discovery of business and technical requirements for Complex Distributed Enterprise Architectures within Large Government Environments and Fortune 500 Companies.
Establish and maintain ongoing entrusted partnership relationship with key customer technical stakeholders.
Regularly showcase IDEMIA technology capabilities, advancements, and roadmaps to customers.
Communicate effectively through (1) accurate, thorough, and detailed documentation and (2) succinct oral presentations with slides, whiteboard drawings, and demonstrations.
Technical cross-functional leadership for interactions with customers and internal teams through face-to-face, on-site, and remote meetings.
Design and coordinate delivery of IDEMIA products to meet customer needs.
Identifying unique configurations or if needed specific customization efforts.
Design technical interfaces between customers and IDEMIA products.
Provide leadership and guidance to IDEMIA customers, including handling scope creep, setting correct expectations, and maintaining customer satisfaction.
Coordinate the work of multiple technical resources.
Keep up-to-date and be conversant on a broad range of technologies.
Technical understanding of IDEMIA solution offerings and advocating for leveraging product capabilities.
Influence IDEMIA product roadmap to align with future customer needs.
Participate in the sales process to evaluate and make technical recommendations on opportunities.
Identify opportunities and drive changes to improve efficiency and/or quality of the IDEMIA products, programs, and company.
Establishing a meaningful level of intimacy with customers and acting as an advocate for customer needs.
Responsible for developing the System Architecture and Integration Plan for customers, representing a complete portfolio view of solutions.
Salary information:
The US base salary range for this full-time position is $129,000 - $193,000
bonus
benefits.
Our salary ranges are determined by role, level, and location.
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
MUST BE A US CITIZEN, WITHOUT DUAL CITIZENSHIP
Qualifications:
Required Skills:
10
years of experience or equivalent skill level leading technical teams through a full Solutions Delivery Life Cycle (SDLC).
10
years of experience or equivalent skill level working directly with the end user community to synthesize, capture, and clearly communicate requirements.
10
years as a Technical Account Manager, Solutions Architect, and/or related Technical Leadership experience or equivalent skill level.
Solid understanding of networks and data transmission methods, platform and architecture, cloud technologies, XML, JSON, systems integration, security, and databases.
Required Experience Bachelors degree in a technical discipline.
10
years of experience acting as a liaison between a product company and external customers.
10
years of experience partnering with customers as key technical liaison to win, deliver, and maintain business.
10
years of experience leading the design of systems integration work, architecting interfaces between customer systems and vendor solutions.
Desired Experience Experience working with Agile teams Experience working with biometric systems Experience working with identity credentialing systems Experience working on a project which included NASPO security compliance Expected travel up to 25% within the US and maybe Canada.
Recommended Skills Agile Methodology Architecture Business Requirements Cloud Technologies Communication Credentialing Estimated Salary: $20 to $28 per hour based on qualifications.
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