Junior Help Desk Analyst
3.
5 Washington, DC Washington, DC Full-time Full-time $23.
25 - $25.
00 an hour $23.
25 - $25.
00 an hour 2 days ago 2 days ago 2 days ago General Duties:
The Junior Helpdesk Specialist shall provide support to end users on a variety of issues.
Responsibilities include but are not limited to:
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Basic
Qualifications:
High school diploma or higher education Minimum 2 years of Helpdesk support experience.
MUST be US Citizen, eligible to obtain Public Trust security clearance.
Preferred
Qualifications:
General knowledge of Active Directory, Microsoft Office products, mobile devices, workstations and peripherals, and Windows OS.
Excellent communication skills and flexibility in performing daily duties in a fast-paced environment.
Job Type:
Full-time Pay:
$23.
25 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Experience level:
2 years Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Washington, DC 20005:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you a US citizen, eligible for a Public Trust Clearance? Education:
High school or equivalent (Required)
Experience:
Help desk:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Washington, DC Washington, DC Full-time Full-time $23.
25 - $25.
00 an hour $23.
25 - $25.
00 an hour 2 days ago 2 days ago 2 days ago General Duties:
The Junior Helpdesk Specialist shall provide support to end users on a variety of issues.
Responsibilities include but are not limited to:
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors the problem to ensure a timely resolution.
Basic
Qualifications:
High school diploma or higher education Minimum 2 years of Helpdesk support experience.
MUST be US Citizen, eligible to obtain Public Trust security clearance.
Preferred
Qualifications:
General knowledge of Active Directory, Microsoft Office products, mobile devices, workstations and peripherals, and Windows OS.
Excellent communication skills and flexibility in performing daily duties in a fast-paced environment.
Job Type:
Full-time Pay:
$23.
25 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Experience level:
2 years Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Washington, DC 20005:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you a US citizen, eligible for a Public Trust Clearance? Education:
High school or equivalent (Required)
Experience:
Help desk:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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