Digital Transformer: Knowledge Management & Ecosystems with Security Clearance
Strategic Insight, Ltd., is seeking a Digital Transformer(Staff Associate) specializing in Knowledge Management and Data Ecosystems(Senior or Mid-Level) to support ourPEO IWSclient at the Washington, DC, NAVY YARDMandatory Requirement:
Applicants selected for this position may be subject to a Government Security Investigation and must meet eligibility for access to classified information at the Secret clearance levelAre you a strategic thinker that can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and teach others about topics in which you have expertise? Are you actively excited to learn about areas you know little about but can find an integration point within your work? If you said yes to all of the above, then join our growing Digital Transformation departmentWe are looking for aknowledge management and data ecosystemsmart person who can focus on helping clients transform their People, Data, and Technology to align their processes.You will work with developers, communicators, trainers, and content owners to provide guidance on creating a complex ecosystem that humans can navigate to grow knowledge that enables digital change, data-driven decisions, and process efficiency / effective innovationOur team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefitExperience with modern knowledge management systems such as SharePoint Online, Confluence, Product Lifecycle Management tools, and other data repositories is desiredOur team works in M365, so application of KM in this environment is required and a willingness to grow your knowledge base is encouragedStrategic Insight, Ltd., established 1985, is committed to sustaining excellence and quality growth across our workforce as we strive to improve our clients' services and productsStrategic Insight staff members enjoy opportunities for growth, are provided with robust benefits from healthcare and 401K to merit bonuses, and participate in annual holiday parties, picnics, and other social eventsOur staff members are engaged in the community as well
Summary:
The ideal candidate for this position will have a unique blend of technical expertise and human-centered communication skills that they are eager to share with a diverse teamTo be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something to contribute of valueAttention to detail combined with a creative mind is a complement to the analytical field of knowledge management which is enhanced by your initiative and autonomyCore responsibilities include but are not limited to:
o Develop, maintain, and mature a KM strategy and Roadmap for incorporating KM user stories and tasks into the Digital Transformation program, Lead the execution of the KM strategy based on the client's vision, knowledge, solutions and tools to advance human ability of the workforce to adopt change, Support the ongoing delivery of a tailored training process to cover governance, workforce interface development, and data focused foundation for knowledge, Monitors the quality and effectiveness of KM documentation in the enterprise and education outcomes, including developing educational resources and/or facilitating training sessions, Guide process improvement efforts by identifying knowledge gaps, propose solutions, and lead development teams as required, Advises on knowledge sharing through the organizational business processes and IT systems leveraging modern best practices and culture change goals, Provide constant communication between the internal teams and client; operate as the liaison between stakeholders/client and internal leadership to support knowledge base content creation and maintenance, Work with multiple commercial and governmental agencies to facilitate/support technical and operational projects in support of digital transformation, Leverage working relationships with cross functional teams to collaborate in the development of innovative technical solutions, Provides support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting, Integrates with the IT services and chief technology teams in an organization to translate core technology, cloud services, and governance requirements to KM functional and tool architecture, and Leads the technical champion community in acquiring innovative new technology based on workforce needs, and Other duties as assigned.(Senior-Level) Responsibilities include the above and include:
o Communicate the KM strategy throughout the enterprise using various methods, oversees the delivery of the message down to technical teams, leadership, and content / data stewards, Offer expertise in evolving the overall organizational digital transformation and ensures that the KM strategy aligns and matures with the organization, KM lead point of contact across the organization in the continued drive in the use of knowledge sharing automation and becoming a Subject Matter Expert (SME) on the relevant applications, Guide process improvement efforts by identifying knowledge gaps, propose governance solutions, and lead development teams in the automation of the new process, Provides technical guidance to the team of developers in refining current tools, implementing new technologies, and executing new initiatives, Provide support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting, and Manage the KM backlog and agile deliverables each sprint.Success for working in this position requires:
o Experience with knowledge management systems, processes and procedures, Familiarity with developing and delivering knowledge sharing programs within an organization's information infrastructure, Experience with dynamic communication and data management platforms (i.eSharePoint Online), Familiarity with out of the box functionality and associated technologies such as Dataverse, Power Automate, Power Apps, and Power BI desired, Proficiency with M365 (SharePoint Online, Teams, OneDrive, and legacy MS Office applications, Familiarity with UI/UX principles and 508 compliance requirements, and Excellent oral and written communication skills.Education and
Experience:
o At the mid-level, undergraduate degree and 7 years related or master's degree and 10 years at the Sr levelAdditional years of experience can be substituted for education, Experience in data and cloud usage management required, Experience in setting organizational data governance from start to finish desired, Familiarity with DoD, DoN, or other federal agency digital strategy, IT modernization, or other transformation efforts desired, Agile, KM, Information Management certification is a plus, and Experience with complex industries leveraging traditional IT processes and on-prem technology a plus.Digital Transformation Team Culture (Must Have's):
A.S.K (Agile, Strategic, Kind):
Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindnessContinuous Learner:
People who have the drive and inspiration to learn about new technology and modern processesNatural collaborators who embrace curiosity to benefit the teamSI Team Culture:
Diversity:
All staff members are expected to accomplish their work in a businesslike manner, and always be courteous toward all other staff members, clients, business associates, guests, and visitorsAll staff members should be treated in a manner free from bias, favoritism, and any form of illegal discriminationEthics:
All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline and wise judgmentOur employees reflect this by attention to detail, comprehensive staff work, and honorable behaviorThe above information has been designed to indicate the general nature and level of work performed by employees in this classificationIt is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this jobStrategic Insight, Ltdis an equal opportunity employerWe are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Recommended Skills Agile Methodology Agility Architecture Attention To Detail Automation Business Process Improvement Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Applicants selected for this position may be subject to a Government Security Investigation and must meet eligibility for access to classified information at the Secret clearance levelAre you a strategic thinker that can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and teach others about topics in which you have expertise? Are you actively excited to learn about areas you know little about but can find an integration point within your work? If you said yes to all of the above, then join our growing Digital Transformation departmentWe are looking for aknowledge management and data ecosystemsmart person who can focus on helping clients transform their People, Data, and Technology to align their processes.You will work with developers, communicators, trainers, and content owners to provide guidance on creating a complex ecosystem that humans can navigate to grow knowledge that enables digital change, data-driven decisions, and process efficiency / effective innovationOur team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefitExperience with modern knowledge management systems such as SharePoint Online, Confluence, Product Lifecycle Management tools, and other data repositories is desiredOur team works in M365, so application of KM in this environment is required and a willingness to grow your knowledge base is encouragedStrategic Insight, Ltd., established 1985, is committed to sustaining excellence and quality growth across our workforce as we strive to improve our clients' services and productsStrategic Insight staff members enjoy opportunities for growth, are provided with robust benefits from healthcare and 401K to merit bonuses, and participate in annual holiday parties, picnics, and other social eventsOur staff members are engaged in the community as well
Summary:
The ideal candidate for this position will have a unique blend of technical expertise and human-centered communication skills that they are eager to share with a diverse teamTo be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something to contribute of valueAttention to detail combined with a creative mind is a complement to the analytical field of knowledge management which is enhanced by your initiative and autonomyCore responsibilities include but are not limited to:
o Develop, maintain, and mature a KM strategy and Roadmap for incorporating KM user stories and tasks into the Digital Transformation program, Lead the execution of the KM strategy based on the client's vision, knowledge, solutions and tools to advance human ability of the workforce to adopt change, Support the ongoing delivery of a tailored training process to cover governance, workforce interface development, and data focused foundation for knowledge, Monitors the quality and effectiveness of KM documentation in the enterprise and education outcomes, including developing educational resources and/or facilitating training sessions, Guide process improvement efforts by identifying knowledge gaps, propose solutions, and lead development teams as required, Advises on knowledge sharing through the organizational business processes and IT systems leveraging modern best practices and culture change goals, Provide constant communication between the internal teams and client; operate as the liaison between stakeholders/client and internal leadership to support knowledge base content creation and maintenance, Work with multiple commercial and governmental agencies to facilitate/support technical and operational projects in support of digital transformation, Leverage working relationships with cross functional teams to collaborate in the development of innovative technical solutions, Provides support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting, Integrates with the IT services and chief technology teams in an organization to translate core technology, cloud services, and governance requirements to KM functional and tool architecture, and Leads the technical champion community in acquiring innovative new technology based on workforce needs, and Other duties as assigned.(Senior-Level) Responsibilities include the above and include:
o Communicate the KM strategy throughout the enterprise using various methods, oversees the delivery of the message down to technical teams, leadership, and content / data stewards, Offer expertise in evolving the overall organizational digital transformation and ensures that the KM strategy aligns and matures with the organization, KM lead point of contact across the organization in the continued drive in the use of knowledge sharing automation and becoming a Subject Matter Expert (SME) on the relevant applications, Guide process improvement efforts by identifying knowledge gaps, propose governance solutions, and lead development teams in the automation of the new process, Provides technical guidance to the team of developers in refining current tools, implementing new technologies, and executing new initiatives, Provide support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting, and Manage the KM backlog and agile deliverables each sprint.Success for working in this position requires:
o Experience with knowledge management systems, processes and procedures, Familiarity with developing and delivering knowledge sharing programs within an organization's information infrastructure, Experience with dynamic communication and data management platforms (i.eSharePoint Online), Familiarity with out of the box functionality and associated technologies such as Dataverse, Power Automate, Power Apps, and Power BI desired, Proficiency with M365 (SharePoint Online, Teams, OneDrive, and legacy MS Office applications, Familiarity with UI/UX principles and 508 compliance requirements, and Excellent oral and written communication skills.Education and
Experience:
o At the mid-level, undergraduate degree and 7 years related or master's degree and 10 years at the Sr levelAdditional years of experience can be substituted for education, Experience in data and cloud usage management required, Experience in setting organizational data governance from start to finish desired, Familiarity with DoD, DoN, or other federal agency digital strategy, IT modernization, or other transformation efforts desired, Agile, KM, Information Management certification is a plus, and Experience with complex industries leveraging traditional IT processes and on-prem technology a plus.Digital Transformation Team Culture (Must Have's):
A.S.K (Agile, Strategic, Kind):
Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindnessContinuous Learner:
People who have the drive and inspiration to learn about new technology and modern processesNatural collaborators who embrace curiosity to benefit the teamSI Team Culture:
Diversity:
All staff members are expected to accomplish their work in a businesslike manner, and always be courteous toward all other staff members, clients, business associates, guests, and visitorsAll staff members should be treated in a manner free from bias, favoritism, and any form of illegal discriminationEthics:
All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline and wise judgmentOur employees reflect this by attention to detail, comprehensive staff work, and honorable behaviorThe above information has been designed to indicate the general nature and level of work performed by employees in this classificationIt is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this jobStrategic Insight, Ltdis an equal opportunity employerWe are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Recommended Skills Agile Methodology Agility Architecture Attention To Detail Automation Business Process Improvement Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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