Salesforce Developer
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Salesforce Developer will design, develop, and implement SaaS-based Application, Data, and Integration Engineering solutions that run our internal business, as well as evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. This role requires deep Salesforce configuration and customization knowledge, integration experience and sound judgment in order to effectively plan and deliver. Over time, the successful candidate will own one or more pieces of our Business Application Projects and may be required to lead or direct the work of others. DocuSign is growing at an extraordinary pace across all vectors, providing an enormous opportunity for professional growth in this position.This position is an individual contributor role reporting to the Senior Manager, Salesforce Engineering.ResponsibilityDesign, build, test, deploy, and maintain solutions on the Salesforce platform and other supporting technologiesImplement Salesforce solutions that adhere to platform best practices and perform peer code reviews, which may include custom platform development (e.g., Apex, Visualforce, Lightning Web Components), integrations with back office systems, often through the use of middleware tools, and data migrationsWork with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedulesAssist project leadership in the estimation of work effort, determination of required resources, and setting a realistic schedule for developmentEvaluate existing components or systems to determine integration requirements and ensure final solutions meet organizational needs and the scalability of the solutionsSeek out opportunities to use Salesforce to improve processes and productivity, make recommendations to support an organization scaling at a rapid pace, and help in removing technical debt that might impact the performance of the Salesforce OrgCollaborate with Software Engineers to deliver software projects using development processes such as Agile/ScrumWork cross-functionally with other engineering teams such as product management and interface development, and integrate other systems into Salesforce or from Salesforce to other productsDebug high-priority bugs and implement a fix if necessary which might affect Integrations or functionality of the user interface
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency:
Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
BasicBachelor's Degree in Computer Science, Management Information Systems, or a related field 5
years of experience in IT applications emphasizing Salesforce.com configuration, customization, and support 4
years of experience developing Salesforce Apex Classes, Controllers, Triggers, Visualforce, Web Services Experience with Salesforce integrations using scripted data loader, web services, cloud or on-premise middleware (e.g., Platform Events, Informatica, Tray.io) Experience with CI/CD tools (e.g., GitHub, Jenkins, Salesforce CLI) for Salesforce Experience working with Salesforce Sales Cloud, Service Cloud, and Experience Cloud (Communities) 1
year of Salesforce Einstein Analytics (Tableau CRM) experience Salesforce Platform Developer 1 certification (PD1)Experience working with Einstein Discovery, Machine Learning, Prediction, and working knowledge on R Language Experience building Aura and/or Lightning Web Components Experience in handling data flows, recipes, and security predicates of datasetsPreferredDemonstrated understanding of requirements gathering and creating and deploying solutions to end users Tableau CRM and Einstein Discovery Consultant certificationExperience supporting Salesforce instances with 2,000
users Proficiency in defining intuitive, insightful, actionable, and compelling Einstein Analytics reports and dashboardsExperience with Salesforce/SaaS applications like Eloqua, D&B Optimizer, ZoomInfo, and OutreachSuperior communication and interpersonal skills Extensive expertise in understanding and designing using Einstein AnalyticsAbility to install app exchange apps and follow through with a vendor for any troubleshootingA wide degree of creativity and latitude
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California:
$130,500 - $208,050 base salaryWashington and New York (including NYC metro area):
$123,700 - $184,275 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:
Paid Time Off:
earned time off, as well as paid company holidays based on regionPaid Parental Leave:
take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans:
options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans:
select retirement and pension programs with potential for employer contributionsLearning and Development:
options for coaching, online courses and education reimbursementsCompassionate Care Leave:
paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com. If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states:
Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation:
US-CA-San Francisco US-WA-SeattleCategory:
EngineeringPosition Type:
RegularEstimated Salary: $20 to $28 per hour based on qualifications.
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Salesforce Developer will design, develop, and implement SaaS-based Application, Data, and Integration Engineering solutions that run our internal business, as well as evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. This role requires deep Salesforce configuration and customization knowledge, integration experience and sound judgment in order to effectively plan and deliver. Over time, the successful candidate will own one or more pieces of our Business Application Projects and may be required to lead or direct the work of others. DocuSign is growing at an extraordinary pace across all vectors, providing an enormous opportunity for professional growth in this position.This position is an individual contributor role reporting to the Senior Manager, Salesforce Engineering.ResponsibilityDesign, build, test, deploy, and maintain solutions on the Salesforce platform and other supporting technologiesImplement Salesforce solutions that adhere to platform best practices and perform peer code reviews, which may include custom platform development (e.g., Apex, Visualforce, Lightning Web Components), integrations with back office systems, often through the use of middleware tools, and data migrationsWork with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedulesAssist project leadership in the estimation of work effort, determination of required resources, and setting a realistic schedule for developmentEvaluate existing components or systems to determine integration requirements and ensure final solutions meet organizational needs and the scalability of the solutionsSeek out opportunities to use Salesforce to improve processes and productivity, make recommendations to support an organization scaling at a rapid pace, and help in removing technical debt that might impact the performance of the Salesforce OrgCollaborate with Software Engineers to deliver software projects using development processes such as Agile/ScrumWork cross-functionally with other engineering teams such as product management and interface development, and integrate other systems into Salesforce or from Salesforce to other productsDebug high-priority bugs and implement a fix if necessary which might affect Integrations or functionality of the user interface
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency:
Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
BasicBachelor's Degree in Computer Science, Management Information Systems, or a related field 5
years of experience in IT applications emphasizing Salesforce.com configuration, customization, and support 4
years of experience developing Salesforce Apex Classes, Controllers, Triggers, Visualforce, Web Services Experience with Salesforce integrations using scripted data loader, web services, cloud or on-premise middleware (e.g., Platform Events, Informatica, Tray.io) Experience with CI/CD tools (e.g., GitHub, Jenkins, Salesforce CLI) for Salesforce Experience working with Salesforce Sales Cloud, Service Cloud, and Experience Cloud (Communities) 1
year of Salesforce Einstein Analytics (Tableau CRM) experience Salesforce Platform Developer 1 certification (PD1)Experience working with Einstein Discovery, Machine Learning, Prediction, and working knowledge on R Language Experience building Aura and/or Lightning Web Components Experience in handling data flows, recipes, and security predicates of datasetsPreferredDemonstrated understanding of requirements gathering and creating and deploying solutions to end users Tableau CRM and Einstein Discovery Consultant certificationExperience supporting Salesforce instances with 2,000
users Proficiency in defining intuitive, insightful, actionable, and compelling Einstein Analytics reports and dashboardsExperience with Salesforce/SaaS applications like Eloqua, D&B Optimizer, ZoomInfo, and OutreachSuperior communication and interpersonal skills Extensive expertise in understanding and designing using Einstein AnalyticsAbility to install app exchange apps and follow through with a vendor for any troubleshootingA wide degree of creativity and latitude
Wage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California:
$130,500 - $208,050 base salaryWashington and New York (including NYC metro area):
$123,700 - $184,275 base salaryThis role is also eligible for bonus, equity and benefits.Global benefits provide options for the following:
Paid Time Off:
earned time off, as well as paid company holidays based on regionPaid Parental Leave:
take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans:
options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans:
select retirement and pension programs with potential for employer contributionsLearning and Development:
options for coaching, online courses and education reimbursementsCompassionate Care Leave:
paid time off following the loss of a loved one and other life-changing events
Life at DocuSign
Working hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at accommodations@docusign.com. If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at taops@docusign.com for assistance.Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states:
Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
EEO Statement
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation:
US-CA-San Francisco US-WA-SeattleCategory:
EngineeringPosition Type:
RegularEstimated Salary: $20 to $28 per hour based on qualifications.
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