Senior Vice President (SVP)- Heart Center
DescriptionThe Senior Vice President (SVP) of the Children's National Heart Center (AKA Children's National Hospital Heart Institute or CNHI) provides clinical, academic, and administrative leadership to the Center (Center of Excellence or COE), including inpatient work and outpatient clinics at Children's National.
Centers are comprised of multiple divisions, institutes, and programs.
The Heart Center includes Cardiovascular Surgery; Cardiology; Cardiac Critical Care Medicine; Cardiac Anesthesia including the staff who support cardiac services such as cardiac catheterization laboratory; operating rooms; and echocardiography.
The Center includes more than 250 staff.
This position reports to the Executive Vice President, Chief Medical Officer (CMO).
The SVP is an academically accomplished, strategic, and visionary leader who assumes overall leadership including administrative and financial oversight of all the clinical, research, and educational activities of the Center.
The SVP bears responsibility for quality and safety outcomes as well as the successful financial performance of all clinical programs within the Center.
The SVP works with other hospital executives to expand academic and clinical programs, achieves and sustains clinical excellence, and optimizes use of resources in the most efficient manner.
This position has the primary responsibility of supervising all Chiefs in the Center, including those leading Institutes in the Center as well as the Center Executive Director.
The SVP is a member of Children's National Leadership Council and works collaboratively across other COEs and programs.
The SVP works in partnership with the CMO to recruit and retain Chiefs within the Center and oversees the hiring and termination of all physicians and key administrative staff.
QualificationsMinimum EducationMedical Doctor (M.
D.
) M.
D.
or M.
D.
/PhD (Required)Required Skills/KnowledgeExpertise in interpersonal communication as a respectful and empathetic listener.
A leader with vision, who can strive for excellence and the development of a world class organization.
Collaborative team player and colleague who can work closely with others in a team-oriented setting.
Excellent referring physician relations, skills and demonstrated success with medical staff partnerships.
Recognized leader in a clinical or quality domain with demonstrated academic achievements and national prominence.
Strong sense of urgency and ability to motivate others to succeed.
Strong conflict management skills.
Excellent communicator with solid interpersonal skills and abilities to represent Children s National effectively.
Excellent planning, problem solving and time-management skills.
Experience in physician billing and compliance.
Required Licenses and Certifications Fully licensed to practice Medicine in the District of Columbia and credentialed attending staff category physician on the medical staff of Children s National Hospital (Required) Board certified in a cardiac specialty or equivalent training (Required)Functional AccountabilitiesVision and StrategyMaintain a view of the operational performance of the Center as it relates to the overall hospital and clinical excellence, working collaboratively with different functional areas/departments to improve patient outcomes Develop sound and creative strategies to enhance care and assure optimal outcomes.
Provide vision and leadership for patient care issues and patient satisfaction.
Focus on the use of tools, expertise, and applications for continued quality improvement as a business strategy and enhance the leadership capacity to maintain a culture of quality.
Create a work environment that fosters teamwork, cooperation, innovation, open communication, and respect.
Together with the executive leadership team at Children s National, become visible and recognized in the community, and work collaboratively with political leaders to advocate for the hospital and to help to maintain the strong support it currently receives in the Washington, DC area.
Facilitate new care models to advance patient processes and systems of care.
Support the advancement of health outcomes by implementing standardization in care through collaboration with medical, nursing and operations.
Design, implement and execute plans to achieve successful outcomes of organizational goals.
Strategic PlanningWorks closely with the Chief Medical Officer and Chief Strategy Officer to support the strategic plan for services within the center, including short-term and long-term growth objectives.
Partners with administrative and nursing and other clinical leaders to make decisions.
Plans, implements, directs, and evaluates assigned department objectives in support of the organization s strategic plan.
Collect and analyze data to include patient/family experience and evaluate clinic and division level performance.
Incorporate findings into plans to modify program and service delivery.
Financial PerformanceMonitor key financial indicators to adjust budgets as necessary to maximize revenue and productivity, constantly focused on patient care and outcomes.
Provide feedback to Chiefs on their financial performance and hold them accountable for reaching their targets.
Improve the financial performance and overall productivity of the Center.
Collaborate with other COE leaders to develop budgets in conjunction with the CMO Office.
Implement and monitor divisional budgets.
Seek cost effective methods to maintain and grow the operation of the Center.
Incorporate budget considerations in all planning and decision making.
Set and achieve division goals.
Human CapitalExcel at listening, learning, transparent decision making and team building.
Collaborate to develop and evaluate the effectiveness of recruitment and retention programs for physicians, leadership, and staff within the Center.
Establish efficient staffing patterns in accordance with standards of practice to achieve highest quality of patient care and to maximize operational efficiencies of the hospital.
Recruit, coach, develop and retain qualified, top talented staff.
Ensure a capable, highly committed and performance driven management team is in place.
Demonstrate support with and deliver meaningful change that is best aligned with the institution s commitment to Diversity Equity & Inclusion.
Ensure that performance evaluations, medical requirements, and all other organizational circuit breakers for all staff are complete and on time.
Establish and maintain effective relationships with peers and leaders throughout the organization.
Facilitate team development activities to enhance staff knowledge, skills, and abilities.
Management & OperationDefine success indicators and develop measures to hold COE divisions accountable.
Meet regularly (at least monthly) with the Divisions leadership to address all aspects of risk, especially clinical and financial.
Participate directly and indirectly in Center-wide conferences and key clinical presentations.
Role model expertise to enhance the organizational culture of respect and active listening during periods of constant change in the health care environment.
Provide mentorship to divisions regarding management and operations (both clinical and non-clinical).
Meet regularly with hospital management staff and maintain work plans showing measurable achievements and to recognize individual and team accomplishments.
Assist the physicians to build volume, high quality, and safety standards, to improve productivity and to create a high level of accountability among the physician leadership, in collaboration with the CMO.
Be an active participant in Center activities such as critical event review, surgical conference morbidity and mortality conference, and patient care rounds.
Internal and External RelationshipsPartner with multidisciplinary teams to advance improvements in patient safety, quality, and outcomes.
Prioritize the working relationship with nursing and enhance inter-professional learning.
Collaborate with the enterprise risk management process as it relates all aspects of risk, especially clinical.
Engage with the external leaders to maintain real-time industry changes and new developments in the relevant areas.
Make connections and foster external relationships to the benefit of Children's National and the patients and families it serves.
PhilanthropyWork with the CMO and the Foundation leadership to solicit and secure major funding from philanthropic sources.
Prioritize philanthropy among each division by encouraging faculty to partner with the development office on grateful patient family referrals, identification of funding priorities, and securing major gifts/grants from individuals, foundations, and corporations.
Education and ResearchIn collaboration with the Chief Medical Officer and Chief Academic Officer, assist the residents, fellows, and faculty of the Center to enhance the training, publications, and research to improve the care of pediatric patients.
Provide operational oversight of collaborations between partnering research organizations, including staffing, budget management, contract management, and achievement of collaboration goals and objectives.
Hold Chiefs in the Center accountable for the conduct of educational activities and training programs within the Center.
In conjunction with the Chief Medical Officer and Chief Academic Officer, provide oversight and accountability for the conduct of clinical research led by Principle Investigators within the Center.
Organizational AccountabilitiesOrganizational Accountabilities (Staff)Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are metTeamwork/Communication Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others ideas and opinionsPerformance Improvement/Problem-solving Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management/Financial Responsibility Use resources efficientlySearch for less costly ways of doing thingsSafety Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceJob Field:
ManagementOrganization:
Heart Institute.
Estimated Salary: $20 to $28 per hour based on qualifications.
Centers are comprised of multiple divisions, institutes, and programs.
The Heart Center includes Cardiovascular Surgery; Cardiology; Cardiac Critical Care Medicine; Cardiac Anesthesia including the staff who support cardiac services such as cardiac catheterization laboratory; operating rooms; and echocardiography.
The Center includes more than 250 staff.
This position reports to the Executive Vice President, Chief Medical Officer (CMO).
The SVP is an academically accomplished, strategic, and visionary leader who assumes overall leadership including administrative and financial oversight of all the clinical, research, and educational activities of the Center.
The SVP bears responsibility for quality and safety outcomes as well as the successful financial performance of all clinical programs within the Center.
The SVP works with other hospital executives to expand academic and clinical programs, achieves and sustains clinical excellence, and optimizes use of resources in the most efficient manner.
This position has the primary responsibility of supervising all Chiefs in the Center, including those leading Institutes in the Center as well as the Center Executive Director.
The SVP is a member of Children's National Leadership Council and works collaboratively across other COEs and programs.
The SVP works in partnership with the CMO to recruit and retain Chiefs within the Center and oversees the hiring and termination of all physicians and key administrative staff.
QualificationsMinimum EducationMedical Doctor (M.
D.
) M.
D.
or M.
D.
/PhD (Required)Required Skills/KnowledgeExpertise in interpersonal communication as a respectful and empathetic listener.
A leader with vision, who can strive for excellence and the development of a world class organization.
Collaborative team player and colleague who can work closely with others in a team-oriented setting.
Excellent referring physician relations, skills and demonstrated success with medical staff partnerships.
Recognized leader in a clinical or quality domain with demonstrated academic achievements and national prominence.
Strong sense of urgency and ability to motivate others to succeed.
Strong conflict management skills.
Excellent communicator with solid interpersonal skills and abilities to represent Children s National effectively.
Excellent planning, problem solving and time-management skills.
Experience in physician billing and compliance.
Required Licenses and Certifications Fully licensed to practice Medicine in the District of Columbia and credentialed attending staff category physician on the medical staff of Children s National Hospital (Required) Board certified in a cardiac specialty or equivalent training (Required)Functional AccountabilitiesVision and StrategyMaintain a view of the operational performance of the Center as it relates to the overall hospital and clinical excellence, working collaboratively with different functional areas/departments to improve patient outcomes Develop sound and creative strategies to enhance care and assure optimal outcomes.
Provide vision and leadership for patient care issues and patient satisfaction.
Focus on the use of tools, expertise, and applications for continued quality improvement as a business strategy and enhance the leadership capacity to maintain a culture of quality.
Create a work environment that fosters teamwork, cooperation, innovation, open communication, and respect.
Together with the executive leadership team at Children s National, become visible and recognized in the community, and work collaboratively with political leaders to advocate for the hospital and to help to maintain the strong support it currently receives in the Washington, DC area.
Facilitate new care models to advance patient processes and systems of care.
Support the advancement of health outcomes by implementing standardization in care through collaboration with medical, nursing and operations.
Design, implement and execute plans to achieve successful outcomes of organizational goals.
Strategic PlanningWorks closely with the Chief Medical Officer and Chief Strategy Officer to support the strategic plan for services within the center, including short-term and long-term growth objectives.
Partners with administrative and nursing and other clinical leaders to make decisions.
Plans, implements, directs, and evaluates assigned department objectives in support of the organization s strategic plan.
Collect and analyze data to include patient/family experience and evaluate clinic and division level performance.
Incorporate findings into plans to modify program and service delivery.
Financial PerformanceMonitor key financial indicators to adjust budgets as necessary to maximize revenue and productivity, constantly focused on patient care and outcomes.
Provide feedback to Chiefs on their financial performance and hold them accountable for reaching their targets.
Improve the financial performance and overall productivity of the Center.
Collaborate with other COE leaders to develop budgets in conjunction with the CMO Office.
Implement and monitor divisional budgets.
Seek cost effective methods to maintain and grow the operation of the Center.
Incorporate budget considerations in all planning and decision making.
Set and achieve division goals.
Human CapitalExcel at listening, learning, transparent decision making and team building.
Collaborate to develop and evaluate the effectiveness of recruitment and retention programs for physicians, leadership, and staff within the Center.
Establish efficient staffing patterns in accordance with standards of practice to achieve highest quality of patient care and to maximize operational efficiencies of the hospital.
Recruit, coach, develop and retain qualified, top talented staff.
Ensure a capable, highly committed and performance driven management team is in place.
Demonstrate support with and deliver meaningful change that is best aligned with the institution s commitment to Diversity Equity & Inclusion.
Ensure that performance evaluations, medical requirements, and all other organizational circuit breakers for all staff are complete and on time.
Establish and maintain effective relationships with peers and leaders throughout the organization.
Facilitate team development activities to enhance staff knowledge, skills, and abilities.
Management & OperationDefine success indicators and develop measures to hold COE divisions accountable.
Meet regularly (at least monthly) with the Divisions leadership to address all aspects of risk, especially clinical and financial.
Participate directly and indirectly in Center-wide conferences and key clinical presentations.
Role model expertise to enhance the organizational culture of respect and active listening during periods of constant change in the health care environment.
Provide mentorship to divisions regarding management and operations (both clinical and non-clinical).
Meet regularly with hospital management staff and maintain work plans showing measurable achievements and to recognize individual and team accomplishments.
Assist the physicians to build volume, high quality, and safety standards, to improve productivity and to create a high level of accountability among the physician leadership, in collaboration with the CMO.
Be an active participant in Center activities such as critical event review, surgical conference morbidity and mortality conference, and patient care rounds.
Internal and External RelationshipsPartner with multidisciplinary teams to advance improvements in patient safety, quality, and outcomes.
Prioritize the working relationship with nursing and enhance inter-professional learning.
Collaborate with the enterprise risk management process as it relates all aspects of risk, especially clinical.
Engage with the external leaders to maintain real-time industry changes and new developments in the relevant areas.
Make connections and foster external relationships to the benefit of Children's National and the patients and families it serves.
PhilanthropyWork with the CMO and the Foundation leadership to solicit and secure major funding from philanthropic sources.
Prioritize philanthropy among each division by encouraging faculty to partner with the development office on grateful patient family referrals, identification of funding priorities, and securing major gifts/grants from individuals, foundations, and corporations.
Education and ResearchIn collaboration with the Chief Medical Officer and Chief Academic Officer, assist the residents, fellows, and faculty of the Center to enhance the training, publications, and research to improve the care of pediatric patients.
Provide operational oversight of collaborations between partnering research organizations, including staffing, budget management, contract management, and achievement of collaboration goals and objectives.
Hold Chiefs in the Center accountable for the conduct of educational activities and training programs within the Center.
In conjunction with the Chief Medical Officer and Chief Academic Officer, provide oversight and accountability for the conduct of clinical research led by Principle Investigators within the Center.
Organizational AccountabilitiesOrganizational Accountabilities (Staff)Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are metTeamwork/Communication Demonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others ideas and opinionsPerformance Improvement/Problem-solving Contribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management/Financial Responsibility Use resources efficientlySearch for less costly ways of doing thingsSafety Speak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceJob Field:
ManagementOrganization:
Heart Institute.
Estimated Salary: $20 to $28 per hour based on qualifications.
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