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Technical Writer III

Company Name:
Fannie Mae Corp
Technical Writer III THE COMPANY Fannie Mae exists to expand affordable housing and bring global capital to local communities in order to serve the U.S. housing market. Today, our focus is on preventing foreclosures, making mortgages and rental housing as affordable as possible, and supporting the housing recovery. We are rapidly building and realigning our company to better serve the market as we support the Administration's Homeowner Affordability and Stability Plan. Join our dedicated, diverse, high-performing workforce and put your unique talents to good use as we work with our partners to advance our nation's housing recovery. For more information about Fannie Mae and our career opportunities, visit . JOB INFORMATION Plan, develop, write, and edit technical manuals, guides, and publications for paper or electronic media for use by technical audience(s). Document engineering specifications and/or procedures for applications and other engineered or programmed products. May interview developers, analysts, or subject matter experts to ensure accuracy and utility of finished product. Update publications as technical or programming changes require. May translate technical specifications or procedures into language that can be understood by application users as well as technical audience. KEY JOB FUNCTIONS Develop and publish technology user support solutions, including user guides, process maps, and online help systems, for larger or more complex systems or applications. Research appropriate sources in order to create, update, and review process documentation for an assigned business unit or corporate office. Confer with developers and technical leads in order to produce requirements and design documentation for larger or more complex applications or systems. May analyze IT/IS application, actual business, or operational sequence to spec out steps that can be documented. May collaborate work with project managers in order to produce project plans and schedules or to plan documentation of application under development. Review/guide work of less experienced staff; provide technical oversight or supervision of less experienced staff. EDUCATION Bachelor's Degree or equivalent required MINIMUM EXPERIENCE 4 years of related experience SPECIALIZED KNOWLEDGE and SKILLS Developing Statements of Work for Technology Professional
services
Developing Business Cases for Technology Initiatives Developing technology operational documentation Developing functional and technical requirements Developing professional presentations EMPLOYMENT As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business. Fannie Mae is an Equal Opportunity Employer. Fannie unique BACH_a33d1a BETS_ARC_Setter user to technical for May products MYK62683JR

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