Facilities Operations Manager

Company Name:
Fannie Mae Corp
Facilities Operations
THE COMPANY Fannie Mae exists to expand affordable housing and bring global capital to local communities in order to serve the U.S. housing market. Today, our focus is on preventing foreclosures, making mortgages and rental housing as affordable as possible, and supporting the housing recovery. We are rapidly building and realigning our company to better serve the market as we support the Administration's Homeowner Affordability and Stability Plan. Join our dedicated, diverse, high-performing workforce and put your unique talents to good use as we work with our partners to advance our nation's housing recovery. For more information about Fannie Mae and our career opportunities, visit .
INFORMATION Manage a team that performs and manages projects related to design engineering, operations, and/or maintenance of facility electrical, mechanical, life safety, and critical backup systems for buildings in the company's Home Office portfolio. Plan, schedule and track the work of consultants and contract workers providing
within the building. Coordinate services with other elements of Facilities. Hire, manage, train, develop and evaluate staff and/or contractors providing services. Develop, implement, document and ensure adherence to practices and procedures. Recommend updates and improvements to facilities. KEY JOB FUNCTIONS Direct construction, renovation,
and maintenance activities within the building(s), most of them performed by contractors. In leased property, represent the company to landlords in the identification, planning, and scheduling of services to be provided by the landlord or vendors. Represent the company in project oversight and quality assurance inspections to ensure proper execution of specifications and standards. Manage expense reporting and budget adherence to assigned projects from project inception through closeout. Formulate and implement preventive maintenance programs including scheduling to ensure minimal disruption of building services and ordering of parts and equipment for repair, maintenance, and installation. Lead and support emergency management and response. Collaborate with other Facilities staff and management in providing for business continuity and disaster recovery planning or procedures. Prepare reports for management concerning costs and budget projections for ongoing repair, maintenance or construction projects. Ensure that work and expenditures are approved in a manner consistent with corporate internal controls and reporting procedures. Respond to escalated and sensitive inquiries and other requests for data. Document and analyze interactions. Report results. Ensure positive outcomes. Confer with corporate and business unit managers to determine scope and method of facilities services required. Formulate, submit, and manage the budget for the facilities services function. Create monthly variance reports. Identify and implement best practices and procedures for pertinent facilities operations functions. Identify opportunities to streamline and automate. Improve efficiencies to reduce costs. Manage all service contractors and related procurement needs. Collaborate with other Facilities staff and management concerned with security, business resiliency, building systems, and maintenance and with business unit management concerning special evens, drills, large moves, occupancy issues, and the like. Develop team members, coordinate and adminster assignments, monitor team progress and maintain schedules. Oversee management of vendors and contractors for facility support services, to include, but not limited to custodial, general maintenance, mechanical/electrical/plumbing maintenance, landscaping, carpentry/painting, etc. Ensure compliance with the company's vendor management process. EDUCATION Bachelor's Degree or equivalent required, in Elec/Mech/Arch/Civil or Business MINIMUM EXPERIENCE 6 years of related experience SPECIALIZED KNOWLEDGE and SKILLS Industry Required Skills Ability to monitoring facility projects to ensure alignment to customer requirements and corporate standards Drive adherence to security protocol, ensure internal controls and environmental, health and safety regulatory compliance. Ability to assess multiple variables, grasp interdependencies and accurately identify key problem drivers with a bias for action (Ex. collect and analyze data from sources including Help Desk reports, lease and property management contracts, customer satisfaction surveys, monthly Report on Expenses ROE), square footage, density ratios, air and water quality, safety incidents, energy consumption, disruption reports, reactive maintenance and other sources) Other Required Skills Progressive leadership experience with the ability to manage resources, coordinate and administer team assignments, monitor team progress, identify performance issues/deviations and implement corrective actions where necessary Ability to provide compelling verbal and written communications to multiple key stakeholders Exceptional analytical and problem solving abilities Ability to build relationships and works effectively beyond own team Demonstrated effective persuasion and influencing skills Proficient in Microsoft Office applications (i.e., Word, Excel, PowerPoint, and Access) EMPLOYMENT As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business. Fannie Mae is an Equal Opportunity Employer. related unit EXPERIENCE managers ensure BACH_a33d1a BETS_ARC_Setter MYK62683JR

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