Supervisory IT Specialist (OS/APPSW)
Company Name:
Executive Office of the President
United States Citizens Permanent Full Time
If you are a status candidate, please apply under Announcement OA-15-04-GT-MP.
The EOP has responsibility for tasks ranging from communicating the President's message to the American people to promoting our trade interests abroad. The EOP comprises the White House, Executive Residence, Office of the Vice President, Office of the United States Trade Representatives, Office of Science and Technology Policy, Office of National Drug Control Policy, Office of Management and Budget, National Security Council, Council on Environmental Quality, Council of Economic Advisers, and the Office of Administration. The Office of Administration (OA) provides a full array of customer-based services to the EOP. To learn more about OA, please visit .
Incumbent serves as Director, Operations & Engineering (O&E;) Division providing leadership, vision and management to the O&E; Division including developing, maintaining, and deploying the implementation of a sound technology infrastructure program. The incumbent also oversees the development of enterprise standards, technology evaluation and transfer, as well as the IT governance process. The Office of the Chief Information Officer is a dynamic and fast-paced 24x7 environment that supports unclassified enterprise IT needs of the Executive Office of the President.
Notice: More than one selection may be made within 90 days of the issuance of the certificate, if additional vacancies occur.
Promotion to the next highest grade level is neither guaranteed nor implied.
Must be a U.S. citizen or national Selective Service registration if a male born after December 31, 1959 Be at least 18 years old and obtain a favorable security determination Subject to pre-employment and random drug tests Direct Deposit is required RELOCATION EXPENSES WILL NOT BE PAID
Incumbent has overall responsibility for information technology operations to include but, not limited to network operations and management functions; application development and administration; systems and software engineering; data center operations; and managing the programming, telecommunications; and support for the enterprise's operation systems.
Defines and implements an operations & engineering strategy, in coordination with the engineering team, across the EOP unclassified network.
The O&E; Director is accountable for efficient and effective IT operations, engineering, and telecommunications that drive the technical aspects of strategic decisions for the IT enterprise.
Proactively reviews and conducts assessments and trending of innovative new technologies to assist the senior staff members of the EOP with meeting the mission and goals.
Serves as OCIO's Telecommunications, Operations & Engineering liaison to internal and external entities ensuring EOP customers and partners understand and comply with the OCIO's mission.
Exercises supervisory personnel management through subordinate supervisors, who supervise technical and support employees in grades GS-12 through GS-14.
MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
IT CORE COMPETENCY REQUIREMENTS:
Applicants must have IT-related experience demonstrating each of the four competencies listed below. In the application process, applicants must answer questions corresponding to the level of proficiency for each competency.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations, listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
SPECIALIZED
Experience: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. Examples of specialized experience are:
For the GS-15: You must have one year of specialized experience equivalent to the GS-14 grade level or comparable pay band in the Federal service or equivalent experience in the private sector performing the following: experience in the development, management, operation and maintenance of an organization's network systems and infrastructure to support business operations; coordinating with various staff and experts to accomplish the management of information technology hardware and software; demonstrated knowledge of data communication concepts, principles and practices, transmission media and protocols and LAN/WAN technology; supervising a physically disbursed staff of employees (consisting of Government and contractor personnel) involved in the operations of the agency's network; serving as an advisor to senior IT staff (e.g. providing input via analysis and recommendations for consideration in determining the technology to be used in an agency's existing and future network systems and information infrastructure); coordinating and managing complex information technology projects.
Please see Qualifications Required for requirements of the position.
How You Will Be Evaluated: Your resume will be evaluated to determine if you meet the minimum qualifications required for the position. Applicants who meet the minimum requirements will be placed into one of the following categories based on the extent to which your application shows that you possess the specialized experience associated with this position:
Best Qualified (BQ) - Meets the Minimum Qualification Requirements and demonstrates exceptional experience in most of the requirements of the position.
Well Qualified (WQ) - Meets the Minimum Qualification Requirements and demonstrates strong experience in most of the requirements of the position.
Qualified (Q) - Meets the Minimum Qualification Requirements and meets the requirements of the position either through experience or education.
QUALITY RANKING FACTORS: Address the following Quality Ranking Factors (QRFs)/Critical Elements within the body of your resume.
Knowledge of IT techniques, procedures, and processes such as computer system architecture, software engineering, operating system theory, data structures, and computer communications.
Knowledge of the generation and application of unique business insights and opportunities intended to create competitive advantage for an organization.
Knowledge of identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; and taking action that is consistent with available facts, constraints, and probable consequences.
Demonstrated ability to plan, organize, and direct the functions; lead, mentor, and motivate subordinate staff.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Monday, January 05, 2015to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
It is applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veteran's documentation, completed assessment, and SF-50's) is received and accurate. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
All applicants are _ required _ to submit the following supporting document type(s):
Resume
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
Cover Letter
DD-214
Other Veterans Document
SF-15
Resume which _must_ include the following information: announcement number and job title for which you are applying; beginning and ending dates (mo/yr) for paid or non-paid work experience; and average number of hours worked per week.
Education - If you are qualifying based on positive education, please provide a copy of your college transcript or an appropriate course listing. The transcript may be unofficial or photocopy at time of application, but MUST provide the original if selected.
Completed Occupational Questionnaire
Special Appointing Authority - Separate referral lists will be generated for applicants eligible to be appointed under a non-competitive special appointing authority. If you are a member of one of these groups, you may not need to compete with the public for federal jobs. To determine your eligibility, please read the information below and click on the appropriate link for additional details.
Veteran's Preference _must_ provide the following: DD-214 (member copy 4) showing dates served, discharge type, and campaign badges or expeditionary medals earned and VA Disability Award Letter dated 1991 or later displaying the percentage awarded. If you do not supply the required documentation to verify your eligibility, you will receive an ineligible rating. For additional details visit: .
Schedule A (Severely Physically Handicapped) _must_ provide documentation from a State Vocational Rehabilitation Service. For additional details visit:
Other miscellaneous hiring authorities information may be found at:
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1276789.
2. Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Monday, January 05, 2015 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items .
3. Fax all six pages of the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications based on the information provided and may interview the best qualified applicants. After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.
You will be notified four times during the hiring process:
1. Upon receipt of your application.
2. Upon minimum qualification determinations.
3. After the certificate(s) is issued.
4. After the final selection(s) is made.
The federal government offers a comprehensive benefits package. Explore the major benefits offered to most federal employees at .
Information about ICTAP or CTAP eligibility is on the OPM's Career Transition Resources website at , under CTAP
Note: Under ICTAP and CTAP to be considered well qualified and referred you must earn a score of 85 or above on the rating criteria developed for this position.
Equal Employment Opportunity (EEO) Policy Statement :
Employment Information Resources - Resource Center:
Males born after 12-31-1959 must be registered or exempt from Selective Service ( /)Estimated Salary: $20 to $28 per hour based on qualifications.
Executive Office of the President
United States Citizens Permanent Full Time
If you are a status candidate, please apply under Announcement OA-15-04-GT-MP.
The EOP has responsibility for tasks ranging from communicating the President's message to the American people to promoting our trade interests abroad. The EOP comprises the White House, Executive Residence, Office of the Vice President, Office of the United States Trade Representatives, Office of Science and Technology Policy, Office of National Drug Control Policy, Office of Management and Budget, National Security Council, Council on Environmental Quality, Council of Economic Advisers, and the Office of Administration. The Office of Administration (OA) provides a full array of customer-based services to the EOP. To learn more about OA, please visit .
Incumbent serves as Director, Operations & Engineering (O&E;) Division providing leadership, vision and management to the O&E; Division including developing, maintaining, and deploying the implementation of a sound technology infrastructure program. The incumbent also oversees the development of enterprise standards, technology evaluation and transfer, as well as the IT governance process. The Office of the Chief Information Officer is a dynamic and fast-paced 24x7 environment that supports unclassified enterprise IT needs of the Executive Office of the President.
Notice: More than one selection may be made within 90 days of the issuance of the certificate, if additional vacancies occur.
Promotion to the next highest grade level is neither guaranteed nor implied.
Must be a U.S. citizen or national Selective Service registration if a male born after December 31, 1959 Be at least 18 years old and obtain a favorable security determination Subject to pre-employment and random drug tests Direct Deposit is required RELOCATION EXPENSES WILL NOT BE PAID
Incumbent has overall responsibility for information technology operations to include but, not limited to network operations and management functions; application development and administration; systems and software engineering; data center operations; and managing the programming, telecommunications; and support for the enterprise's operation systems.
Defines and implements an operations & engineering strategy, in coordination with the engineering team, across the EOP unclassified network.
The O&E; Director is accountable for efficient and effective IT operations, engineering, and telecommunications that drive the technical aspects of strategic decisions for the IT enterprise.
Proactively reviews and conducts assessments and trending of innovative new technologies to assist the senior staff members of the EOP with meeting the mission and goals.
Serves as OCIO's Telecommunications, Operations & Engineering liaison to internal and external entities ensuring EOP customers and partners understand and comply with the OCIO's mission.
Exercises supervisory personnel management through subordinate supervisors, who supervise technical and support employees in grades GS-12 through GS-14.
MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards. ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
IT CORE COMPETENCY REQUIREMENTS:
Applicants must have IT-related experience demonstrating each of the four competencies listed below. In the application process, applicants must answer questions corresponding to the level of proficiency for each competency.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations, listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
SPECIALIZED
Experience: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. Examples of specialized experience are:
For the GS-15: You must have one year of specialized experience equivalent to the GS-14 grade level or comparable pay band in the Federal service or equivalent experience in the private sector performing the following: experience in the development, management, operation and maintenance of an organization's network systems and infrastructure to support business operations; coordinating with various staff and experts to accomplish the management of information technology hardware and software; demonstrated knowledge of data communication concepts, principles and practices, transmission media and protocols and LAN/WAN technology; supervising a physically disbursed staff of employees (consisting of Government and contractor personnel) involved in the operations of the agency's network; serving as an advisor to senior IT staff (e.g. providing input via analysis and recommendations for consideration in determining the technology to be used in an agency's existing and future network systems and information infrastructure); coordinating and managing complex information technology projects.
Please see Qualifications Required for requirements of the position.
How You Will Be Evaluated: Your resume will be evaluated to determine if you meet the minimum qualifications required for the position. Applicants who meet the minimum requirements will be placed into one of the following categories based on the extent to which your application shows that you possess the specialized experience associated with this position:
Best Qualified (BQ) - Meets the Minimum Qualification Requirements and demonstrates exceptional experience in most of the requirements of the position.
Well Qualified (WQ) - Meets the Minimum Qualification Requirements and demonstrates strong experience in most of the requirements of the position.
Qualified (Q) - Meets the Minimum Qualification Requirements and meets the requirements of the position either through experience or education.
QUALITY RANKING FACTORS: Address the following Quality Ranking Factors (QRFs)/Critical Elements within the body of your resume.
Knowledge of IT techniques, procedures, and processes such as computer system architecture, software engineering, operating system theory, data structures, and computer communications.
Knowledge of the generation and application of unique business insights and opportunities intended to create competitive advantage for an organization.
Knowledge of identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; and taking action that is consistent with available facts, constraints, and probable consequences.
Demonstrated ability to plan, organize, and direct the functions; lead, mentor, and motivate subordinate staff.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Monday, January 05, 2015to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
It is applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veteran's documentation, completed assessment, and SF-50's) is received and accurate. Human Resources will not modify or change any part of your application. If a document is not in legible format, applicant will not be able to view it in Application Manager which means applicant must again upload or fax the documentation by the closing date of this announcement.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
All applicants are _ required _ to submit the following supporting document type(s):
Resume
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
Cover Letter
DD-214
Other Veterans Document
SF-15
Resume which _must_ include the following information: announcement number and job title for which you are applying; beginning and ending dates (mo/yr) for paid or non-paid work experience; and average number of hours worked per week.
Education - If you are qualifying based on positive education, please provide a copy of your college transcript or an appropriate course listing. The transcript may be unofficial or photocopy at time of application, but MUST provide the original if selected.
Completed Occupational Questionnaire
Special Appointing Authority - Separate referral lists will be generated for applicants eligible to be appointed under a non-competitive special appointing authority. If you are a member of one of these groups, you may not need to compete with the public for federal jobs. To determine your eligibility, please read the information below and click on the appropriate link for additional details.
Veteran's Preference _must_ provide the following: DD-214 (member copy 4) showing dates served, discharge type, and campaign badges or expeditionary medals earned and VA Disability Award Letter dated 1991 or later displaying the percentage awarded. If you do not supply the required documentation to verify your eligibility, you will receive an ineligible rating. For additional details visit: .
Schedule A (Severely Physically Handicapped) _must_ provide documentation from a State Vocational Rehabilitation Service. For additional details visit:
Other miscellaneous hiring authorities information may be found at:
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
1. To fax your documents, you must use the following cover page and provide the required information. The Vacancy ID is 1276789.
2. Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Monday, January 05, 2015 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items .
3. Fax all six pages of the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
After all application packages have been received, we will review your resume to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications based on the information provided and may interview the best qualified applicants. After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.
You will be notified four times during the hiring process:
1. Upon receipt of your application.
2. Upon minimum qualification determinations.
3. After the certificate(s) is issued.
4. After the final selection(s) is made.
The federal government offers a comprehensive benefits package. Explore the major benefits offered to most federal employees at .
Information about ICTAP or CTAP eligibility is on the OPM's Career Transition Resources website at , under CTAP
Note: Under ICTAP and CTAP to be considered well qualified and referred you must earn a score of 85 or above on the rating criteria developed for this position.
Equal Employment Opportunity (EEO) Policy Statement :
Employment Information Resources - Resource Center:
Males born after 12-31-1959 must be registered or exempt from Selective Service ( /)Estimated Salary: $20 to $28 per hour based on qualifications.
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