Master Scheduler
Company Name:
Hire IT People, LLC
Master Scheduler Sign up for Job Alert
Location:WASHINGTON DC
Job ID#6229
Date Posted:24 Dec 2014
Job Summary
Max Rate
Open
Work Status
Any work Status
Duration
6 Months
Openings
1
Type
Contract
Submission Deadline
01-12-2015
Job Seekers - Watch me
Need IT Professionals?
Let's Connect
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Complete Description:
We are
looking for highly motivated and skilled talent to join our team at District of
Columbia Public Schools (DCPS). We seek individuals who are passionate about
transforming the DC school system and making a significant difference.
Our
public school students need your expertise, passion and leadership.
We are
looking for highly motivated and skilled talent to join our team at District of
Columbia Public Schools (DCPS). We seek individuals who are passionate about transforming
the DC school system and making a significant difference in the lives of public
school students, parents, principals, teachers, and central office employees.
DCPS
serves 45,000 students in the nation's capital through the efforts of
approximately 4,000 educators in 123 schools.
As part of a comprehensive reform effort to become the preeminent urban
school system in America, DCPS intends to have the highest-performing, best
paid, most satisfied, and most honored educator force in the nation and a
distinctive central office staff whose work supports and drives instructional
excellence and significant achievement gains for DCPS students.
Master
Scheduler Trainer
The
Office of Data and Strategy (ODS) team is focused on providing high quality data,
information and analysis to enable the sweeping reforms currently underway at
the District of Columbia Public Schools.
ODS
serves as the analytic hub for the district by providing data to support policy
and implementation goals as well as providing assistance in development and
dissemination of all achievement related data and oversee and direct all
research, evaluation, analytics and testing activities including all summative
and formative assessments. ODS is also
responsible for overseeing the data system functions for DCPS.
The
guiding principle of ODS is to support decision-making in DCPS with accurate
information about how our students are performing, and how the district as a
whole is performing. ODS provides the
DCPS community with streamlined data systems that place high quality,
results-focused information at its fingertips, and provide the supports to
transform data into actionable information.
The
Master Schedule Trainer will work directly with school administrative personnel
to provide hands-on instruction and best-practice examples of the system
configuration that must be completed in order to build a school schedule and
produce student schedules. The trainer's
explanations and technique must effectively address varying levels of comprehension
and learning types in a professional and courteous manner. In subsequent support workshops the trainer
will be required to quickly analyze and trouble-shoot the source of schedule
conflicts. The trainer will also be
responsible for helping to onboard new schools to the new Student Information
System and train on more basic functions including enrollment, attendance and
grade entry.
The
ideal Master Schedule trainer is a fast learner, an analytical thinker and
problem solver, and is familiar with the configuration and constraints of
school schedules. Trainers with a
background in an analytical discipline are often the most adept users of the
schedule build engine. The scheduling
workshops require that the trainer be attentive, collaborative, resourceful,
and diplomatic.
This
role provides resolutions for users, walks the user through a series of steps
to determine the cause of a problem, updates systems to reflect users'
requests, and creates training resources to support the ongoing use of the
system. The role ensures problem ownership and promotes end-user
satisfaction.
Primary
duties:
- Provide in person assistance to
school administrative staff in creating a school master schedule and student
schedules in the student information system used by DCPS.
- Design and develop training
materials (documents such as user guides, manuals, handouts, and exercises etc)
in collaboration with team members to meet attendee learning needs.
- Provide input into decisions
regarding the most effective training strategies, methods, materials and
settings to correspond with the type of training needed and/or the environment
in which the training will be applied.
- Travel to schools and ensures
that staff in the building are comfortable using the software (will need to
capture any issues that could be incorporated into future changes)
- Provide in person training to
central office and school based staff (both at central office and at schools)
- Serves as the initial point of
contact for support to internal DCPS employees on the Student Information
System
- Delivers the highest level of
customer service to users
- Logs user inquiries in a ticket
tracking system. Daily reviews any open issues or requests from end-users and
follow-up accordingly.
- Determines nature of obstacles
and best DCPS staff to resolve, tracks and follows up until issue is resolved.
- Completes testing and user validation
of Student Information System
- Creates and maintains training
resources (manuals, reference guides, webinars) to support ongoing training.
- Provide office hours support at
various sites
- Supports and carries out the
Chancellor's mission to transform DC Public Schools and close the achievement
gap.
- Performs other related duties as
assigned.
Educational/professional
qualifications
o Required experience in grades 9 -
12 school environment
o Possess experience working with or
knowledge of 9 - 12 school scheduling
o Must have either a minimum of 1
year experience in training or similar customer service industry or 3 years'
experience as school based staff using any student information system
o Knowledge of Aspen SIS is a plus
o Excellent customer service,
communication, interpersonal skills (both written and verbal) with emphasis on
providing high quality customer service within a team environment
o Ability to maintain professional
communication skills when under pressure and exhibit a high level of patience.
o Ability to quickly learn new
processes and procedures
o Ability to work independently in a
fast paced environment
o Must be extremely well organized
and detail oriented
o Must be able to provide your own
transportation to multiple school sites
Personal
qualities of top candidates
o
Commitment to Equity: Passionate about closing the achievement gap and ensuring
that every child, regardless of background or circumstance, receives an
excellent education.
o
Leadership: Coaches, mentors, and challenges others to excel despite obstacles
and challenging situations.
o
Focus on Data-Driven Results: Relentlessly pursues the improvement of central
office performance and school leadership, instruction, and operations, and is
driven by a desire to produce quantifiable student achievement gains.
o
Innovative Problem-Solving: Approaches
work with a sense of possibility and sees challenges as opportunities for
creative problem solving; takes initiative to explore issues and find potential
innovative solutions.
o
Adaptability: Excels in constantly changing environments and adapts flexibly in
shifting projects or priorities to meet the needs of a dynamic transformation
effort; comfortable with ambiguity and non-routine situations.
o
Teamwork: Increases the effectiveness of surrounding teams through
collaboration, constant learning and supporting others; sensitive to diversity
in all its forms; respects and is committed to learning from others
o
Dependability: Does whatever it takes to consistently deliver with high quality
under tight deadlines; successfully manages own projects through strong
organization, detailed workplans, and balancing of multiple priorities.
o
Communication and Customer Service Skills: Communicates clearly and
compellingly with diverse stakeholders in both oral and written forms;
anticipates and responds to customer needs in a high-quality and courteous
manner.
Skills:
Skill
Required
/ Desired
Amount
of
Experience
Expertise
Rating
Required
grades 9 - 12 school environment experience
Required
8
Years
2 -
Proficient
Must
have either a minimum of 1 year experience in training or similar customer
service industry or 3 years' experience as school based staff using
Required
1
Years
2 -
Proficient
Possess
experience working with or knowledge of 9 - 12 school scheduling
Highly
desired
2
Years
1 -
Basic
Have
1 year experience in training
Nice
to have
1
Years
1 -
Basic
Have
3 years' experience as school based staff using any student information
system
Nice
to have
3
Years
1 -
Basic
What
is your experience with scheduling in K12 environment? List grade levels
What
tool have you used in supporting scheduling?Estimated Salary: $20 to $28 per hour based on qualifications.
Hire IT People, LLC
Master Scheduler Sign up for Job Alert
Location:WASHINGTON DC
Job ID#6229
Date Posted:24 Dec 2014
Job Summary
Max Rate
Open
Work Status
Any work Status
Duration
6 Months
Openings
1
Type
Contract
Submission Deadline
01-12-2015
Job Seekers - Watch me
Need IT Professionals?
Let's Connect
Apply Now
Complete Description:
We are
looking for highly motivated and skilled talent to join our team at District of
Columbia Public Schools (DCPS). We seek individuals who are passionate about
transforming the DC school system and making a significant difference.
Our
public school students need your expertise, passion and leadership.
We are
looking for highly motivated and skilled talent to join our team at District of
Columbia Public Schools (DCPS). We seek individuals who are passionate about transforming
the DC school system and making a significant difference in the lives of public
school students, parents, principals, teachers, and central office employees.
DCPS
serves 45,000 students in the nation's capital through the efforts of
approximately 4,000 educators in 123 schools.
As part of a comprehensive reform effort to become the preeminent urban
school system in America, DCPS intends to have the highest-performing, best
paid, most satisfied, and most honored educator force in the nation and a
distinctive central office staff whose work supports and drives instructional
excellence and significant achievement gains for DCPS students.
Master
Scheduler Trainer
The
Office of Data and Strategy (ODS) team is focused on providing high quality data,
information and analysis to enable the sweeping reforms currently underway at
the District of Columbia Public Schools.
ODS
serves as the analytic hub for the district by providing data to support policy
and implementation goals as well as providing assistance in development and
dissemination of all achievement related data and oversee and direct all
research, evaluation, analytics and testing activities including all summative
and formative assessments. ODS is also
responsible for overseeing the data system functions for DCPS.
The
guiding principle of ODS is to support decision-making in DCPS with accurate
information about how our students are performing, and how the district as a
whole is performing. ODS provides the
DCPS community with streamlined data systems that place high quality,
results-focused information at its fingertips, and provide the supports to
transform data into actionable information.
The
Master Schedule Trainer will work directly with school administrative personnel
to provide hands-on instruction and best-practice examples of the system
configuration that must be completed in order to build a school schedule and
produce student schedules. The trainer's
explanations and technique must effectively address varying levels of comprehension
and learning types in a professional and courteous manner. In subsequent support workshops the trainer
will be required to quickly analyze and trouble-shoot the source of schedule
conflicts. The trainer will also be
responsible for helping to onboard new schools to the new Student Information
System and train on more basic functions including enrollment, attendance and
grade entry.
The
ideal Master Schedule trainer is a fast learner, an analytical thinker and
problem solver, and is familiar with the configuration and constraints of
school schedules. Trainers with a
background in an analytical discipline are often the most adept users of the
schedule build engine. The scheduling
workshops require that the trainer be attentive, collaborative, resourceful,
and diplomatic.
This
role provides resolutions for users, walks the user through a series of steps
to determine the cause of a problem, updates systems to reflect users'
requests, and creates training resources to support the ongoing use of the
system. The role ensures problem ownership and promotes end-user
satisfaction.
Primary
duties:
- Provide in person assistance to
school administrative staff in creating a school master schedule and student
schedules in the student information system used by DCPS.
- Design and develop training
materials (documents such as user guides, manuals, handouts, and exercises etc)
in collaboration with team members to meet attendee learning needs.
- Provide input into decisions
regarding the most effective training strategies, methods, materials and
settings to correspond with the type of training needed and/or the environment
in which the training will be applied.
- Travel to schools and ensures
that staff in the building are comfortable using the software (will need to
capture any issues that could be incorporated into future changes)
- Provide in person training to
central office and school based staff (both at central office and at schools)
- Serves as the initial point of
contact for support to internal DCPS employees on the Student Information
System
- Delivers the highest level of
customer service to users
- Logs user inquiries in a ticket
tracking system. Daily reviews any open issues or requests from end-users and
follow-up accordingly.
- Determines nature of obstacles
and best DCPS staff to resolve, tracks and follows up until issue is resolved.
- Completes testing and user validation
of Student Information System
- Creates and maintains training
resources (manuals, reference guides, webinars) to support ongoing training.
- Provide office hours support at
various sites
- Supports and carries out the
Chancellor's mission to transform DC Public Schools and close the achievement
gap.
- Performs other related duties as
assigned.
Educational/professional
qualifications
o Required experience in grades 9 -
12 school environment
o Possess experience working with or
knowledge of 9 - 12 school scheduling
o Must have either a minimum of 1
year experience in training or similar customer service industry or 3 years'
experience as school based staff using any student information system
o Knowledge of Aspen SIS is a plus
o Excellent customer service,
communication, interpersonal skills (both written and verbal) with emphasis on
providing high quality customer service within a team environment
o Ability to maintain professional
communication skills when under pressure and exhibit a high level of patience.
o Ability to quickly learn new
processes and procedures
o Ability to work independently in a
fast paced environment
o Must be extremely well organized
and detail oriented
o Must be able to provide your own
transportation to multiple school sites
Personal
qualities of top candidates
o
Commitment to Equity: Passionate about closing the achievement gap and ensuring
that every child, regardless of background or circumstance, receives an
excellent education.
o
Leadership: Coaches, mentors, and challenges others to excel despite obstacles
and challenging situations.
o
Focus on Data-Driven Results: Relentlessly pursues the improvement of central
office performance and school leadership, instruction, and operations, and is
driven by a desire to produce quantifiable student achievement gains.
o
Innovative Problem-Solving: Approaches
work with a sense of possibility and sees challenges as opportunities for
creative problem solving; takes initiative to explore issues and find potential
innovative solutions.
o
Adaptability: Excels in constantly changing environments and adapts flexibly in
shifting projects or priorities to meet the needs of a dynamic transformation
effort; comfortable with ambiguity and non-routine situations.
o
Teamwork: Increases the effectiveness of surrounding teams through
collaboration, constant learning and supporting others; sensitive to diversity
in all its forms; respects and is committed to learning from others
o
Dependability: Does whatever it takes to consistently deliver with high quality
under tight deadlines; successfully manages own projects through strong
organization, detailed workplans, and balancing of multiple priorities.
o
Communication and Customer Service Skills: Communicates clearly and
compellingly with diverse stakeholders in both oral and written forms;
anticipates and responds to customer needs in a high-quality and courteous
manner.
Skills:
Skill
Required
/ Desired
Amount
of
Experience
Expertise
Rating
Required
grades 9 - 12 school environment experience
Required
8
Years
2 -
Proficient
Must
have either a minimum of 1 year experience in training or similar customer
service industry or 3 years' experience as school based staff using
Required
1
Years
2 -
Proficient
Possess
experience working with or knowledge of 9 - 12 school scheduling
Highly
desired
2
Years
1 -
Basic
Have
1 year experience in training
Nice
to have
1
Years
1 -
Basic
Have
3 years' experience as school based staff using any student information
system
Nice
to have
3
Years
1 -
Basic
What
is your experience with scheduling in K12 environment? List grade levels
What
tool have you used in supporting scheduling?Estimated Salary: $20 to $28 per hour based on qualifications.
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