Systems analyst 3 job
Company Name:
CACI International
Job Requisition Number: 96473
Category: Information Systems - Analyst
Primary Location: Washington, DC, US
Security Clearance: Secret
Clearance Status: Must be Obtainable
Schedule: Full Time
Type of Travel:
Percent of Travel Required: Up to 10%
Description :
POSITION
Summary:
This position supports the Headquarters Operations Center (HOC) which is a 24/7/365 operation. It is the mission of the HOC to monitor and maintain servers, applications, and their associated services for all systems of the enterprise. Staff must be able to quickly identify and analyze network events as generated by the network monitoring tools. Where necessary, staff must be flexible, willing, and able to work rotating and/or non-standard work shifts, including evenings, overnight, weekends and holidays.
Duties and
Responsibilities:
Participates in reviewing performance logs and monitors system performance. Troubleshoots and resolves basic level system hardware, software and communications problems and aids in performing configurations and adjustments to existing hardware; performs automated and manual backup and restore processes. Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Creates user accounts, assigns file permissions and establishes password and account policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment.
Addition responsibilities include:
Troubleshoot and evaluate problems. Recommend the best solutions while escalating to next tier support and above, according to HOC procedures.
Follow through and assist in troubleshooting after escalating to next tier staff.
Respond to incidents and activities. This includes, supporting SLA commitments between Network Operations and Customers (internal and external).
Work independently with little supervision while providing clear documentation of activities, including customer, management, and reporting oriented information as well as detailed technical information.
Understand and respond properly to escalation procedures.
Inform management in a clear, concise, and timely manner of any customer or technical issues.
Satisfactorily complete and maintain quarterly internal training and certification standards.
Maintain a professional attitude and appearance while exhibiting a personable, polite and patient behavior at all times.
Required
Qualifications:
Ability to obtain Secret Clearance.
Typically requires a bachelor's degree or equivalent, and five to seven years of related work experience.
Three (3) years of experience may be substituted for a bachelor's degree. Candidate must have three year of experience with Windows operating systems and hardware platforms.
Company Description:
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian clients. A member of the Fortune 1000 Largest Companies and the Russell 2000 Index, CACI provides dynamic careers for approximately 15,000 employees working in over 120 offices worldwide.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
Req ID: 96473
Date: Fri, 26 12 2014 00:00:00 GMT
Country: US
State: DC
City: Washington
Postal Code: 20001
Locale: en_USEstimated Salary: $20 to $28 per hour based on qualifications.
CACI International
Job Requisition Number: 96473
Category: Information Systems - Analyst
Primary Location: Washington, DC, US
Security Clearance: Secret
Clearance Status: Must be Obtainable
Schedule: Full Time
Type of Travel:
Percent of Travel Required: Up to 10%
Description :
POSITION
Summary:
This position supports the Headquarters Operations Center (HOC) which is a 24/7/365 operation. It is the mission of the HOC to monitor and maintain servers, applications, and their associated services for all systems of the enterprise. Staff must be able to quickly identify and analyze network events as generated by the network monitoring tools. Where necessary, staff must be flexible, willing, and able to work rotating and/or non-standard work shifts, including evenings, overnight, weekends and holidays.
Duties and
Responsibilities:
Participates in reviewing performance logs and monitors system performance. Troubleshoots and resolves basic level system hardware, software and communications problems and aids in performing configurations and adjustments to existing hardware; performs automated and manual backup and restore processes. Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Creates user accounts, assigns file permissions and establishes password and account policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment.
Addition responsibilities include:
Troubleshoot and evaluate problems. Recommend the best solutions while escalating to next tier support and above, according to HOC procedures.
Follow through and assist in troubleshooting after escalating to next tier staff.
Respond to incidents and activities. This includes, supporting SLA commitments between Network Operations and Customers (internal and external).
Work independently with little supervision while providing clear documentation of activities, including customer, management, and reporting oriented information as well as detailed technical information.
Understand and respond properly to escalation procedures.
Inform management in a clear, concise, and timely manner of any customer or technical issues.
Satisfactorily complete and maintain quarterly internal training and certification standards.
Maintain a professional attitude and appearance while exhibiting a personable, polite and patient behavior at all times.
Required
Qualifications:
Ability to obtain Secret Clearance.
Typically requires a bachelor's degree or equivalent, and five to seven years of related work experience.
Three (3) years of experience may be substituted for a bachelor's degree. Candidate must have three year of experience with Windows operating systems and hardware platforms.
Company Description:
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian clients. A member of the Fortune 1000 Largest Companies and the Russell 2000 Index, CACI provides dynamic careers for approximately 15,000 employees working in over 120 offices worldwide.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
Req ID: 96473
Date: Fri, 26 12 2014 00:00:00 GMT
Country: US
State: DC
City: Washington
Postal Code: 20001
Locale: en_USEstimated Salary: $20 to $28 per hour based on qualifications.
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