Product Development Manager - Financial Services III
THE COMPANY
Are you interested in helping solve today's most critical housing challenges? In simplest terms, Fannie Mae serves the people who house America. We work at the heart of housing by providing reliable, affordable mortgage financing in all markets at all times, buying loans that banks and other lenders originate, so they can fund new loans. This gives more people the opportunity to buy, refinance, or rent homes and apartments. Creating these opportunities is what drives the people who work at Fannie Mae.
For more information about Fannie Mae, visit http:
//www.fanniemae.com/progress.
JOB INFORMATION
Operate with considerable latitude in performing highly complex duties related to developing new products or improving existing products for an assigned marketing initiative or customer group. Provide expertise in developing new concepts, techniques, and standards. Utilize wide-ranging experience to conduct research and problem-solving on highly significant matters. May operate in a lead role within the team.
KEY JOB FUNCTIONS
Lead process of developing and defining business requirements for mortgage products. Partner with lenders and customers on new business strategies. Conduct research and analyses. Assess market needs and opportunities. Provide recommendations.
Build the business justification for new initiatives. Operate in a lead capacity during product development. Define scope and track project management plans. Resolve issues. Manage timely and effective product delivery and deployment.
Establish, maintain, and adhere to appropriate compliance and controls related to product development.
Test products. Ensure that products and product enhancements yield expected business results.
Manage lender and vendor implementations.
Educate customers. Oversee development of product documentation, FAQs, reference materials for internal and external audiences, and customer training.
Design and develop marketing initiatives, promotions, and communications related to specific products, product lines, or product areas.
Provide ongoing marketing support to ensure competitiveness of existing products. Recommend enhancements.
May perform complex market research projects or participate as a team member on projects at the highest level of complexity. Provide information to internal and/or external customers.
EDUCATION
Bachelor's Degree or equivalent required
MINIMUM EXPERIENCE
4 years of related experience
SPECIALIZED KNOWLEDGE & SKILLS
6 years training experience, including content development, instructional design, evaluation, and training facilitation with an ability to identify training needs and trends within the business and to external customers.
Demonstrated ability to educate, coach, and inform stakeholders on complex business issues and competencies.
Strong project management skills and expertise, ability to manage multiple projects and resolve issues.
Analytical thinking:
ability to determine root cause for problem solving.
Stakeholder management:
ability in creating working relationships with a cross-functional team
Flexibility:
ability to adapt to changing priorities in support of team and business needs.
Experience in developing e-learning training using Articulate, Captivate, Presenter, Camtasia, or similar products.
EMPLOYMENT
As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business.
Fannie Mae is an Equal Opportunity Employer.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Are you interested in helping solve today's most critical housing challenges? In simplest terms, Fannie Mae serves the people who house America. We work at the heart of housing by providing reliable, affordable mortgage financing in all markets at all times, buying loans that banks and other lenders originate, so they can fund new loans. This gives more people the opportunity to buy, refinance, or rent homes and apartments. Creating these opportunities is what drives the people who work at Fannie Mae.
For more information about Fannie Mae, visit http:
//www.fanniemae.com/progress.
JOB INFORMATION
Operate with considerable latitude in performing highly complex duties related to developing new products or improving existing products for an assigned marketing initiative or customer group. Provide expertise in developing new concepts, techniques, and standards. Utilize wide-ranging experience to conduct research and problem-solving on highly significant matters. May operate in a lead role within the team.
KEY JOB FUNCTIONS
Lead process of developing and defining business requirements for mortgage products. Partner with lenders and customers on new business strategies. Conduct research and analyses. Assess market needs and opportunities. Provide recommendations.
Build the business justification for new initiatives. Operate in a lead capacity during product development. Define scope and track project management plans. Resolve issues. Manage timely and effective product delivery and deployment.
Establish, maintain, and adhere to appropriate compliance and controls related to product development.
Test products. Ensure that products and product enhancements yield expected business results.
Manage lender and vendor implementations.
Educate customers. Oversee development of product documentation, FAQs, reference materials for internal and external audiences, and customer training.
Design and develop marketing initiatives, promotions, and communications related to specific products, product lines, or product areas.
Provide ongoing marketing support to ensure competitiveness of existing products. Recommend enhancements.
May perform complex market research projects or participate as a team member on projects at the highest level of complexity. Provide information to internal and/or external customers.
EDUCATION
Bachelor's Degree or equivalent required
MINIMUM EXPERIENCE
4 years of related experience
SPECIALIZED KNOWLEDGE & SKILLS
6 years training experience, including content development, instructional design, evaluation, and training facilitation with an ability to identify training needs and trends within the business and to external customers.
Demonstrated ability to educate, coach, and inform stakeholders on complex business issues and competencies.
Strong project management skills and expertise, ability to manage multiple projects and resolve issues.
Analytical thinking:
ability to determine root cause for problem solving.
Stakeholder management:
ability in creating working relationships with a cross-functional team
Flexibility:
ability to adapt to changing priorities in support of team and business needs.
Experience in developing e-learning training using Articulate, Captivate, Presenter, Camtasia, or similar products.
EMPLOYMENT
As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business.
Fannie Mae is an Equal Opportunity Employer.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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