Supervisory Information Technology Specialist
Overview Open & closing dates Opening and closing dates09/17/2020 to 09/23/2020 Service Competitive Pay scale & grade GS 15 Salary $142,701 to $170,800 per year Appointment type Permanent Work schedule Full-Time Duties SummaryThis position is located in the Mobile and Remote Access (MRA) Division, which carries out all operational and engineering aspects of mobile computing and remote access for the Department of State.
ResponsibilitiesFormulates Division long-range plans and program objectives for an evolving suite of user-driven mobile computing and remote access technology and user services that comprise a full range of mobile and wireless devices, services, and platforms.
Establishes program and workload objectives for the Division in consideration of Information Resources Management and Department overall information management goals and objectives.
Exercises the full range of administrative and management authorities and responsibilities associated with the management of the Division.
Develops policies and procedures to guide Mobile and Remote Access operations and activities and ensures their implementation.
Leads expansion of the Department's mobile computing and remote access infrastructure to meet future growth requirements and demands of an increasingly mobile workforce.
Travel RequiredOccasional travel - You may be expected to travel for this position.
Supervisory status Yes Promotion Potential 15 Requirements Conditions of EmploymentIncumbent will be subject to random drug testing.
Verification of employment eligibility in the United States is required.
One year probationary period, unless excepted by regulation.
New supervisors must successfully complete a 1 year probationary period.
Must be able to obtain and maintain a Top Secret security clearance.
This is a supervisory position.
U.
S.
Citizenship is required.
QualificationsApplicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE:
Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements:
Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5 CFR 300, Subpart F.
Applicants applying for the GS-15 grade level must meet the following requirements:
Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail - Experience reviewing information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
Customer Service - Develops and maintains relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
Makes clear and convincing oral presentations and listens to others input.
Attends to nonverbal cues and responds appropriately.
Problem Solving - Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternatives solutions and makes recommendations.
ANDHave at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience analyzing and evaluating the applicability of new and emerging mobile computing and remote access developments and trends for strategies, operations and programs.
Experience in integrating all mobile computing and remote access business strategies, functions and governance into a collaborative, continuously improving and fully functioning unit.
Experience in the preparation of annual program budgets, procurement request and fiscal year operational plans.
NOTE:
In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-15 position.
In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:
Ability to assign, review, and supervise the work of others;Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;Ability to adjust to change, work pressures, or difficult situations without undue stress;Willingness to consider new ideas or divergent points of view; andCapacity to see the job through.
EducationSee the qualifications section of this vacancy announcement for education requirements, if applicable.
Additional informationFor reasonable accommodation at the US Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.
gov.
If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department.
EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - US law requires organizations to employ only individuals who may legally work in the United States - either US citizens, or foreign citizens who have the necessary authorization.
This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from US Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility.
If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem.
If eligibility cannot be verified, employment will be terminated.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
(List a maximum of six (6) KSAs/competencies that will be used to evaluate candidates here in list format.
The KSAs and competencies listed must be relative to the specialized experience and correlate to the questions covered in the assessment tool.
Ability to coordinate, review, and monitor the operational life cycle of mobile computing and remote access technologies and recommend product upgrades, product retirements, and new devices or mobile platforms.
Ability to work in cooperation with stakeholder organizations to ensure that proposed mobile devices, platforms, and strategies align with Department requirements, business needs, and resources.
Knowledge of the Government Technical Monitor (GTM) and/or Contracting Officer's Representative (COR) in exercising responsibility for monitoring contractors' technical progress and expenditure of resources for completed task orders.
Ability to make recommendations and decisions involving the future scope and objectives of the development, management and operations of the organization's mobile computing and remote access functions and services.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).
Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
For assistance with creating a resume, please click here.
Qualified candidates are assigned a score between 70 and 100.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated Well Qualified for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.
If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience.
This may result in a lower score, which may also eliminate you from consideration for this position.
Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity.
Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying.
Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.
To preview questions please click here.
Background checks and security clearanceSecurity clearance Top Secret Drug test required Yes Position sensitivity and riskCritical-Sensitive (CS)/High RiskTrust determination processThis job is open to Individuals with disabilities Federal employees - Competitive service Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a surplus or displaced employee.
Land & base management Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses Family of overseas employees Family members of a federal employee or uniformed service member who is, or was, working overseas.
Peace Corps & AmeriCorps Vista Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans Clarification from the agency Status Candidates, Noncompetitive, Former Federal Employees with Reinstatement Eligibility, VEOA, Individuals with Disabilities, Military Spouses, Peace Corps, AmeriCorps, Vista, Eligible Family Member, Special authorities, ICTAP, and CTAP.
Estimated Salary: $20 to $28 per hour based on qualifications.
ResponsibilitiesFormulates Division long-range plans and program objectives for an evolving suite of user-driven mobile computing and remote access technology and user services that comprise a full range of mobile and wireless devices, services, and platforms.
Establishes program and workload objectives for the Division in consideration of Information Resources Management and Department overall information management goals and objectives.
Exercises the full range of administrative and management authorities and responsibilities associated with the management of the Division.
Develops policies and procedures to guide Mobile and Remote Access operations and activities and ensures their implementation.
Leads expansion of the Department's mobile computing and remote access infrastructure to meet future growth requirements and demands of an increasingly mobile workforce.
Travel RequiredOccasional travel - You may be expected to travel for this position.
Supervisory status Yes Promotion Potential 15 Requirements Conditions of EmploymentIncumbent will be subject to random drug testing.
Verification of employment eligibility in the United States is required.
One year probationary period, unless excepted by regulation.
New supervisors must successfully complete a 1 year probationary period.
Must be able to obtain and maintain a Top Secret security clearance.
This is a supervisory position.
U.
S.
Citizenship is required.
QualificationsApplicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement.
If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
NOTE:
Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements:
Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5 CFR 300, Subpart F.
Applicants applying for the GS-15 grade level must meet the following requirements:
Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail - Experience reviewing information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
Customer Service - Develops and maintains relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.
Makes clear and convincing oral presentations and listens to others input.
Attends to nonverbal cues and responds appropriately.
Problem Solving - Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternatives solutions and makes recommendations.
ANDHave at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
Experience analyzing and evaluating the applicability of new and emerging mobile computing and remote access developments and trends for strategies, operations and programs.
Experience in integrating all mobile computing and remote access business strategies, functions and governance into a collaborative, continuously improving and fully functioning unit.
Experience in the preparation of annual program budgets, procurement request and fiscal year operational plans.
NOTE:
In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
There is no substitute of education for specialized experience for the GS-15 position.
In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:
Ability to assign, review, and supervise the work of others;Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;Ability to adjust to change, work pressures, or difficult situations without undue stress;Willingness to consider new ideas or divergent points of view; andCapacity to see the job through.
EducationSee the qualifications section of this vacancy announcement for education requirements, if applicable.
Additional informationFor reasonable accommodation at the US Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or ReasonableAccommodations@state.
gov.
If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department.
EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - US law requires organizations to employ only individuals who may legally work in the United States - either US citizens, or foreign citizens who have the necessary authorization.
This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from US Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility.
If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem.
If eligibility cannot be verified, employment will be terminated.
How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:
(List a maximum of six (6) KSAs/competencies that will be used to evaluate candidates here in list format.
The KSAs and competencies listed must be relative to the specialized experience and correlate to the questions covered in the assessment tool.
Ability to coordinate, review, and monitor the operational life cycle of mobile computing and remote access technologies and recommend product upgrades, product retirements, and new devices or mobile platforms.
Ability to work in cooperation with stakeholder organizations to ensure that proposed mobile devices, platforms, and strategies align with Department requirements, business needs, and resources.
Knowledge of the Government Technical Monitor (GTM) and/or Contracting Officer's Representative (COR) in exercising responsibility for monitoring contractors' technical progress and expenditure of resources for completed task orders.
Ability to make recommendations and decisions involving the future scope and objectives of the development, management and operations of the organization's mobile computing and remote access functions and services.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social).
Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
For assistance with creating a resume, please click here.
Qualified candidates are assigned a score between 70 and 100.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) candidates must be rated Well Qualified for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.
If, after reviewing your resume and self-assessment questionnaire responses and a determination is made that you have inflated your qualifications and/or experience, a score will be manually determined that reflects your documented experience.
This may result in a lower score, which may also eliminate you from consideration for this position.
Applicants must meet all the qualification requirements and submit any required supporting documentation by the closing date of this job opportunity.
Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying.
Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.
To preview questions please click here.
Background checks and security clearanceSecurity clearance Top Secret Drug test required Yes Position sensitivity and riskCritical-Sensitive (CS)/High RiskTrust determination processThis job is open to Individuals with disabilities Federal employees - Competitive service Current or former competitive service federal employees.
Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a surplus or displaced employee.
Land & base management Certain current or former term or temporary federal employees of a land or base management agency.
Military spouses Family of overseas employees Family members of a federal employee or uniformed service member who is, or was, working overseas.
Peace Corps & AmeriCorps Vista Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Veterans Clarification from the agency Status Candidates, Noncompetitive, Former Federal Employees with Reinstatement Eligibility, VEOA, Individuals with Disabilities, Military Spouses, Peace Corps, AmeriCorps, Vista, Eligible Family Member, Special authorities, ICTAP, and CTAP.
Estimated Salary: $20 to $28 per hour based on qualifications.
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