Global Clinical Supply Relationship Manager
Job Description Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 or intend to be vaccinated for COVID-19 by November 1, 2021, or qualify for a medical or religious accommodation to this vaccination requirement.
Hired candidates who are not vaccinated by November 1, 2021, and who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, in accordance with applicable law.
The Global Clinical Supply organization within our company's Research Laboratories manages the 'end-to-end' integrated clinical supply chain.
Global Clinical Supply supports all Phase I-IV clinical programs and is accountable for the delivery of clinical supplies to clinical sites around the world.
The Relationship Management team is an enabling function within Global Clinical Supply with a focus on business development, operational excellence, and vendor management.
The Relationship Management team collaborates with stakeholders to build vendor relationships and deliver increasing supply chain value by matching business needs with external capabilities.
The Relationship Management team enables the outsourcing of clinical supply chain activities through global process development and support.
Primary Duties (including but not limited to):
Responsible for Global Clinical Supply vendor management related to the sourcing of clinical supply chain services with a focus on business development, operational excellence, and business health.
Participate in the Contractor Oversight Committee and other forums as needed.
Collaborate with stakeholders to deliver supply chain value matching business needs with vendor capabilities.
Navigator between service providers and business units.
Establish governance structures to ensure business continuity; maintain relationship health; and promote clinical supply chain strategy.
Evaluate service line category trends (benchmarking); understand market participants; assess external supplier capability; and explore new service offerings for sourcing strategy consideration.
Establish business service level needs that will feed into sourcing process and contract negotiations.
Maintain Business Relationship Plans; governance structure; and strategic initiatives roadmaps.
Drive vendor performance improvements through get well plans, change management, and assessment of Corrective Action and Preventive Action effectiveness.
Maintain global consistency in the relationship activities/processes.
Establish and maintain communication plans.
Analyze, present, and leverage Key Performance Indicators to drive vendor performance, quality, and financial stewardship.
Participate in risk management (business continuity plans and vendor rationalization).
Apply knowledge of internal/external business challenges to improve products, processes, or services.
Apply regulatory/ compliance requirements to assigned service line
Interpret client and/or customer needs and identify solutions to non-standard requests.
Analyze difficult issues and work to build alignment around a complex solution.
Accountable for a medium project with minimal resource requirements, risk and/or complexity.
Forecasts, plans and monitors small projects and/or service level agreements for vendors Educational Qualification:
Bachelor's degree in life science, engineering, or business and at least 3 years' experience in the pharmaceutical industry, preferably in manufacturing, packaging, and/or distribution.
Knowledge and Skills:
Demonstrated vendor management experience in pharmaceutical industry.
Ability to use of Key Performance Indicators to influence outcomes.
Ability to project manage cross-functional, multi-company, international operating teams.
Ability to influence outcomes without direct reporting relationships.
Skilled user of presentations to align stakeholders for initiatives and reporting results.
Knowledge of Good Manufacturing Practices in the pharmaceutical industry
Ability to think critically in addressing issues such as investigations and complaints.
Proven analytical skills, detail oriented
Interpersonal skills in verbal and written communication, ability to negotiate, resolve conflicts and engage in decision making to partner and influence.
Excellent computer skills including Microsoft applications.
Proven organization skills.
Strong time management skills; ability to multi-task.
Demonstrated high level of initiative and ability to function independently with minimal or no daily supervision.
We are a research-driven biopharmaceutical company.
Our mission is built on the simple premise that if we follow the science that great medicines can make a significant impact to our world.
We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.
Who we are We are known as Merck & Co.
, Inc.
, Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else.
For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.
Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come.
We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization.
NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package.
To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Residents of Colorado Click here (https:
//survey.
sogosurvey.
com/Survey1.
aspx?k=SsQYWYYQsQRsPsPsP=0) to request this role's pay range.
Current Employees apply HERE (https:
//wd5.
myworkday.
com/msd/d/inst/1422$1533/rel-task/3001$14.
htmld)Current Contingent Workers apply HERE (https:
//wd5.
myworkday.
com/msd/d/task/1422$4020.
htmld) US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
Please click here (https:
//survey.
sogosurvey.
com/r/aCdfqL) if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster (https:
//www.
dol.
gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.
pdf)EEOC GINA Supplement?OFCCP EEO Supplement (https:
//www.
dol.
gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.
pdf)Pay Transparency NondiscriminationWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.
The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.
We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully Merck & Co.
, Inc.
, Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp.
, Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position specific.
Please, no phone calls or emails.
Employee Status:
Regular Relocation:
No relocation VISA Sponsorship:
No Travel Requirements:
10% Flexible Work Arrangements:
Flex Time, Remote Work, Telecommuting Shift:
1st - Day Valid Driving License:
Yes Hazardous Material(s):
Number of Openings:
1 Requisition ID:
R134898.
Estimated Salary: $20 to $28 per hour based on qualifications.
Hired candidates who are not vaccinated by November 1, 2021, and who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, in accordance with applicable law.
The Global Clinical Supply organization within our company's Research Laboratories manages the 'end-to-end' integrated clinical supply chain.
Global Clinical Supply supports all Phase I-IV clinical programs and is accountable for the delivery of clinical supplies to clinical sites around the world.
The Relationship Management team is an enabling function within Global Clinical Supply with a focus on business development, operational excellence, and vendor management.
The Relationship Management team collaborates with stakeholders to build vendor relationships and deliver increasing supply chain value by matching business needs with external capabilities.
The Relationship Management team enables the outsourcing of clinical supply chain activities through global process development and support.
Primary Duties (including but not limited to):
Responsible for Global Clinical Supply vendor management related to the sourcing of clinical supply chain services with a focus on business development, operational excellence, and business health.
Participate in the Contractor Oversight Committee and other forums as needed.
Collaborate with stakeholders to deliver supply chain value matching business needs with vendor capabilities.
Navigator between service providers and business units.
Establish governance structures to ensure business continuity; maintain relationship health; and promote clinical supply chain strategy.
Evaluate service line category trends (benchmarking); understand market participants; assess external supplier capability; and explore new service offerings for sourcing strategy consideration.
Establish business service level needs that will feed into sourcing process and contract negotiations.
Maintain Business Relationship Plans; governance structure; and strategic initiatives roadmaps.
Drive vendor performance improvements through get well plans, change management, and assessment of Corrective Action and Preventive Action effectiveness.
Maintain global consistency in the relationship activities/processes.
Establish and maintain communication plans.
Analyze, present, and leverage Key Performance Indicators to drive vendor performance, quality, and financial stewardship.
Participate in risk management (business continuity plans and vendor rationalization).
Apply knowledge of internal/external business challenges to improve products, processes, or services.
Apply regulatory/ compliance requirements to assigned service line
Interpret client and/or customer needs and identify solutions to non-standard requests.
Analyze difficult issues and work to build alignment around a complex solution.
Accountable for a medium project with minimal resource requirements, risk and/or complexity.
Forecasts, plans and monitors small projects and/or service level agreements for vendors Educational Qualification:
Bachelor's degree in life science, engineering, or business and at least 3 years' experience in the pharmaceutical industry, preferably in manufacturing, packaging, and/or distribution.
Knowledge and Skills:
Demonstrated vendor management experience in pharmaceutical industry.
Ability to use of Key Performance Indicators to influence outcomes.
Ability to project manage cross-functional, multi-company, international operating teams.
Ability to influence outcomes without direct reporting relationships.
Skilled user of presentations to align stakeholders for initiatives and reporting results.
Knowledge of Good Manufacturing Practices in the pharmaceutical industry
Ability to think critically in addressing issues such as investigations and complaints.
Proven analytical skills, detail oriented
Interpersonal skills in verbal and written communication, ability to negotiate, resolve conflicts and engage in decision making to partner and influence.
Excellent computer skills including Microsoft applications.
Proven organization skills.
Strong time management skills; ability to multi-task.
Demonstrated high level of initiative and ability to function independently with minimal or no daily supervision.
We are a research-driven biopharmaceutical company.
Our mission is built on the simple premise that if we follow the science that great medicines can make a significant impact to our world.
We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.
Who we are We are known as Merck & Co.
, Inc.
, Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else.
For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.
Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come.
We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization.
NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package.
To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
Residents of Colorado Click here (https:
//survey.
sogosurvey.
com/Survey1.
aspx?k=SsQYWYYQsQRsPsPsP=0) to request this role's pay range.
Current Employees apply HERE (https:
//wd5.
myworkday.
com/msd/d/inst/1422$1533/rel-task/3001$14.
htmld)Current Contingent Workers apply HERE (https:
//wd5.
myworkday.
com/msd/d/task/1422$4020.
htmld) US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.
Please click here (https:
//survey.
sogosurvey.
com/r/aCdfqL) if you need an accommodation during the application or hiring process.
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster (https:
//www.
dol.
gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.
pdf)EEOC GINA Supplement?OFCCP EEO Supplement (https:
//www.
dol.
gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.
pdf)Pay Transparency NondiscriminationWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together.
The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.
We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Search Firm Representatives Please Read Carefully Merck & Co.
, Inc.
, Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp.
, Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position specific.
Please, no phone calls or emails.
Employee Status:
Regular Relocation:
No relocation VISA Sponsorship:
No Travel Requirements:
10% Flexible Work Arrangements:
Flex Time, Remote Work, Telecommuting Shift:
1st - Day Valid Driving License:
Yes Hazardous Material(s):
Number of Openings:
1 Requisition ID:
R134898.
Estimated Salary: $20 to $28 per hour based on qualifications.
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