Senior Technical Writer Washington,District of Columbia(Hybrid)
Senior Technical Writer Washington, District of Columbia(Hybrid) Phone+Skypes Visa; & GC Job Description The Contractor personnel shall perform the following duties and responsibilities for the Senior Technical Writer:
Duties include, but are not limited to Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end- user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures.
Track the development and delivery of monthly, quarterly, and semiannual documents and reports.
Perform technical edits and support quality reviews.
Develop quality standards, graphics, format, and style for internal and external IT documents.
Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials.
Contribute to the organization's messaging strategy, crafting content guides for new products and features.
Understand new features, learn how they work, and document them in crisp, easy-to-follow language.
Improve existing documentation based on customer feedback.
Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
Use visual models and tools to communicate workflows, communications, relations, and system operations.
Performs other related duties as assigned.
MINIMUM EDUCATION/CERTIFICATION REQUIREMENTS:
Bachelor's degree in Computer Science, or related field or equivalent experience HIRING REQUIREMENTS:
No Third Parties Right-to-Represent (RTR) authorization is required Expect technical interview screening Expect VIRTUAL interview Background check and credit check are required Thanks & Regards Sayantan Das Technical Recruiter Phone:
- Senior Technical Writer Washington,District of Columbia(Hybrid) Recommended Skills Customer Service Editing Information Technology Presentations Quality Management Standard Operating Procedure Estimated Salary: $20 to $28 per hour based on qualifications.
Duties include, but are not limited to Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end- user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures.
Track the development and delivery of monthly, quarterly, and semiannual documents and reports.
Perform technical edits and support quality reviews.
Develop quality standards, graphics, format, and style for internal and external IT documents.
Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials.
Contribute to the organization's messaging strategy, crafting content guides for new products and features.
Understand new features, learn how they work, and document them in crisp, easy-to-follow language.
Improve existing documentation based on customer feedback.
Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
Use visual models and tools to communicate workflows, communications, relations, and system operations.
Performs other related duties as assigned.
MINIMUM EDUCATION/CERTIFICATION REQUIREMENTS:
Bachelor's degree in Computer Science, or related field or equivalent experience HIRING REQUIREMENTS:
No Third Parties Right-to-Represent (RTR) authorization is required Expect technical interview screening Expect VIRTUAL interview Background check and credit check are required Thanks & Regards Sayantan Das Technical Recruiter Phone:
- Senior Technical Writer Washington,District of Columbia(Hybrid) Recommended Skills Customer Service Editing Information Technology Presentations Quality Management Standard Operating Procedure Estimated Salary: $20 to $28 per hour based on qualifications.
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