Senior Mobility Endpoint Support Engineer Customer Service & Call Center - Washington, DC at Geebo

Senior Mobility Endpoint Support Engineer

Role:
Senior Mobility Endpoint Support Engineer(only W2)Location:
Hybrid work arrangements, a minimum of one day per week at Washington DC Metro CampusWork Schedule:
Monday - FridayContract duration:
3 monthsJD:
Client note for this role should demonstrate system admin experience with VMWare WS1 UEM/AirWatch, and mobile device/application admin using MSFT Intune.
Strong Level 1 network and VPN diagnosis and troubleshooting skills.
At least 3 years' experience with:
deploying, configuring, and supporting iOS devices in a client/server environment; and administration and management of mobile devices (MDM) and mobile applications (MAM) through on-prem and/or cloud/SaaS infrastructure.
At least 5 years' experience with scripting in PowerShell, Python, C++, Java-script, SQL, HTML 4 or Swift.
At least 7 years of overall IT experience, including a minimum of 5 years of experience providing general desktop support with previous experience opening and maintaining support cases via BMC Remedy, ServiceNow or similar.
At least 5 years' experience in supporting business enablement applications, such as Microsoft O365 product stack.
At least 5 years' experience in with Mobile application development, mobile device management solutions such as Airwatch, Mobile Iron, Intune is a plus.
Experience with engineering PKI concepts and certificate integrations; hands on experience integrating SKD's into mobile apps.
Excellent written and oral communications are required, as this position will interface with clients via phone and e-mail and in person.
Demonstrated ability to concisely summarize and document client issues is required, including experience with creating and updating technical documentation.
2 years minimum experience planning and executing activities using Microsoft Project, Visio, Excel, PowerPoint, SharePoint, Teams, and Power BI.
Experience with managing headless Linux servers/navigating through Terminal.
Demonstrated analytical and problem-solving skills.
Strong interpersonal and communication skills who can work with people at various levels of the organization.
BS/BA in Information Systems, Computer Science or related field A+, MCDST, MTA, MOS, or similar certification Recommended Skills Administration Analytical Bmc Remedy Action Request System C+
(Programming Language) Client Server Models Communication Estimated Salary: $20 to $28 per hour based on qualifications.

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