Customer Service Representative (CSR)
4 Factor 4 Factor Washington, DC Washington, DC Full-time Full-time $20 - $25 an hour $20 - $25 an hour 19 hours ago 19 hours ago 19 hours ago We are seeking a Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
We work with a wide range of nonprofits, charities and Fortune 500 clients in numerous industries.
Responsibilities:
Handle customer inquiries Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights Discovery of strategic business opportunities through cross functional collaboration with sales, HR, etc.
Provide product/service support in order to establish proper channels of information and communication.
Responsible for branding, advertising, and marketing Work with management on projects dealing with media relations, business communications, success stories Full time and part time opportunities available.
Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) Professional development assistance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to Commute:
Washington, DC (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We work with a wide range of nonprofits, charities and Fortune 500 clients in numerous industries.
Responsibilities:
Handle customer inquiries Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving services Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights Discovery of strategic business opportunities through cross functional collaboration with sales, HR, etc.
Provide product/service support in order to establish proper channels of information and communication.
Responsible for branding, advertising, and marketing Work with management on projects dealing with media relations, business communications, success stories Full time and part time opportunities available.
Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) Professional development assistance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to Commute:
Washington, DC (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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