Service Now Business Systems Analyst Community, Social Services & Nonprofit - Washington, DC at Geebo

Service Now Business Systems Analyst

TITLE:
Service Now Business Systems AnalystLOCATION:
Washington, DC/ Onsite MINIMUM EDUCATION:
Bachelor s degree in IT, related field, or equivalent experience.REQUIRED
Experience:
16 yearsINTERVIEWS:
Webcam Only
Job Description:
The client is looking for a Business Systems Analyst to streamline IT Service management with ServiceNow.Complete Description:
The client is looking for a Senior ServiceNow Business Analyst who will support the implementation of ServiceNow Service catalog modules from proposal to delivery. Includes understanding, documenting, and developing business requirements to apply industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process meeting or exceeding the functional requirements. The resource will work to build trusting relationships with major project stakeholders and lead them to the adoption of the best solution. They will Support organizational change management (OCM) efforts by providing information on the to be solution. They will work diligently to lead quality management reviews and ensure all business and design requirements are met. The resource will facilitate solution demonstrations to stakeholders; may support preparation of training material and provide user training.Skills:
Experience with Business Process Modeling. 8 Years Required Experience with documenting elements of IT Service Management within an IT Organization. 8 Years Required Experience with functional capabilities of the ServiceNow platform 8 Years Required Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, 5 Years Required Creating Dashboard reports to visualize data from the ServiceNow module. 5 Years Required BA experience. 16 Years Required Software Development Lifecycle experience. 16 Years Required Requirements gathering and documentation. 16 Years Required MS Office/PowerPoint experience. 16 Years Required Bachelor s degree in IT or related field or equivalent experience. Required Recommended Skills Administration Business Process Models Business Processes Business Requirements Business Systems Content Management Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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